Items tagged with Recall

It seems as though things might possibly be going from bad to worse for Samsung and its new shining star: the Galaxy Note7. We reported yesterday that two Galaxy Note7 customers have witnessed their smartphones fail in spectacular fashion, as the units actually exploded while charging. Samsung confirmed that it was investigating the matter in a statement to Reuters, writing, "Shipments of the Galaxy Note7 are being delayed due to additional tests being conducted for product quality.” Today, however, it looks as though a wide-scale recall may actual be coming for the Galaxy Note7 smartphones that have already been delivered to retailers or are already in the hands of customers. According to an... Read more...
Summers are meant to be hot, but your HP computer should not be. HP recently announced a worldwide voluntary safety recall and replacement program for certain notebook computer batteries. The affected batteries were sold or replaced worldwide March 2013 through August 2015 as accessories or spares for specific HP Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook computers. The affected batteries have the potential to overheat and pose fire or burn hazards. Customers can continue to use their computer without a battery if they plug it into an external power source. The problem is solely with the battery and should not have caused damage to... Read more...
Following a rash of user complaints over various video issues, Apple is launching a Repair Extension Program for late 2013 Mac Pro systems manufactured between February 8, 2015, and April 11, 2015. The issue with 2013 Mac Pro models manufactured between those dates is that some of them are running defective GPUs.Apple isn't making much noise about the program—the folks at MacRumors caught wind of it through an internal memo it obtained, and according to that memo, Apple's investigation of the reported problems led them to conclude that faulty GPUs are to blame. Affected systems can see a variety of symptoms, including distorted video or no video at all, system freezes, system restarts and shutdowns,... Read more...
Tesla Motors is recalling every Model S electric sedan that it has ever built — a total over over 90,000 vehicles to date. And wouldn’t you know, just a single part is at fault for the recall, and not a single person has been injured as a result of the defect. However, Tesla is being proactive about the safety of its vehicles and is initiating a recall for the front seat belt mechanism. It was discovered that in just a single instance, in one Model S, that front passenger-side seat belt fell apart. According to Tesla, a single bolt that is attached to the outboard lap pretensioner failed due to the fact that it wasn’t assembled properly at the factory. “In the event of a crash, a seatbelt in... Read more...
Expanding a recall dating back to 2008, Japanese automobile airbag manufacturer Takata Corp is doubling the number of recalls for its potentially lethal product in the U.S. from 16.6 million to approximately 34 million vehicles (about one in seven of the over 250 million vehicles on American roads), which makes it the largest such recall in American history.  The U.S. Department of Transportation and the National Highway Traffic Safety Administration (NHTSA) in conjunction with Takata state that the recall affects passenger- and driver-side airbag inflators that are installed in vehicles made by 11 automobile manufacturers.  “We are committed to continuing to work... Read more...
If you’re reading this on a Lenovo IdeaPad, you might want to unplug that power cord and take a look at it. Lenovo launched a voluntary recall of power cords for its IdeaPad laptops today, citing the potential for “overheating, sparking, melting and burning.” Look for "LS-15" on the cord to identify Lenovo's recalled AC adapter cord. The recall affects IdeaPads in the B, G, S, U, V, and Z families, but only models that were built between February 2011 and December 2011 (and were sold between February 2011 and June 2012). Figuring out whether you have one of the recalled cords is easy: put the end of the cord under a light so you can read the molded text and look for “LS-15,” which should be right... Read more...
Japan-based Takata Corporation isn't eligible for the Consumerist's Worst Company in America designation, as voted on by its readers, but that hasn't stopped the company from making all the wrong moves. Just a few weeks ago, the company stood accused of destroying test records that showed design flaws in its airbags, and now it's ignored the National Highway Traffic Safety Administration's deadline to expand the recall of airbags that might be fatally flawed. The NHTSA gave Takata until midnight to comply with its order for a nationwide recall, which the company let pass. Takata asserts that it should be the automakers who determine if a recall is necessary, not the suppliers. That said, Takata... Read more...
Things aren't looking so good for Takata Corporation, the Japanese maker of automobile air bags serving about 20 percent the market. A recently discovered (and potentially deadly) defect in the design of certain air bags dating back to at least 2008 has already resulted in the recall of millions of vehicles,and now the company faces a lawsuit accusing it of covering up evidence that it knew about the defect for the past decade. The faulty air bags are believed to be responsible for at least four deaths. At issue is a bad part that can cause the air bags to deploy with too much force, which then ends up shooting metal shards inside the vehicle. The defect became public when a Georgia women sued... Read more...
Vizio is voluntarily recalling around 245,000 E-Series 39-inch and 42-inch LED-backlit televisions due to a defect in the stand assembly. If left unfixed, the defective stand could potentially fail and cause the television to tip over unexpectedly, which would not be a happy sight after plunking down a chunk of change for a flat screen TV. It also poses a risk of impact injury to anyone who happens to be around the television, especially small children and babies wandering around the area. At present, Vizio has received over 50 reports of its recalled televisions tipping over, though no injuries have occurred that the company knows of. Affected models were sold at Best Buy, Meijer, Target, Walmart,... Read more...
While this one's a little off the beaten path of the stories we typically cover, we wanted to give our readers who might own an older Nissan vehicle a heads up about an expanded recall related to complaints about defective air bags. Nissan widened its net of recalled vehicles to include an additional 226,000 automobiles, which brings the total number of affected automobiles to 664,628 so far. Straight to the point, Nissan has recalled its Infiniti I32 (2002-2003), Infiniti FX35 (2003), Infiniti FX45 (2003), Infiniti QX42 (2002-2003), Maxima (2002-2003), Pathfinder (2002-2003), and Sentra (2002-2004). The air bag issue that's affecting Nissan and other car makers has been a bit of a black eye... Read more...
Good news for iPhone 5 users who have been struggling with a finicky sleep/wake button. Apple has acknowledged the issue and set up a special website where you can request a free repair. According to Apple, the issue affects a small percentage of iPhone 5 models in which the sleep/wake mechanism may stop working altogether or work intermittently. If you're experiencing the issue, head over to the support page and input your phone's serial number to see if you qualify, as apparently Apple knows exactly which batch(es) of iPhone 5 models exhibit the issue. You should also be aware that if there's any damage that could impair the replacement of the sleep/wake button, such as a cracked screen, it... Read more...
Shortly after Sony had to recall its very last Viao Fit notebook due to a potential battery issue, Nokia has today issued a product advisory notice of its own. The notice impacts the  European and UK variant of the AC-300 charger, which is used exclusively with the Lumia 2520 tablet. Consumers in Austria, Denmark, Finland, Germany, Russia, Switzerland and UK are strongly advised to suspend use of the charger until further notice. Also, consumers who purchased the Lumia 2520 travel charger accessory in Austria, Denmark, Finland, Germany, Russia, Switzerland, UK and the US are strongly advised to suspend use of the travel charger accessory. In total, approximately 30,000 chargers are impacted... Read more...
Battery issues aren't as common as they once were, but every so often, there's still a model that pops up as being a potential threat to human safety. Slight exaggerations aside, Sony has just announced that some 26,000 of its newest Vaio machines posed a fire risk. The batteries are built by Panasonic, and Sony believes that they could "overheat and catch fire." Because of that, Sony's requesting that users of its Vaio Fit 11A laptop stop computing on them as soon as possible. Presently, Sony has only received three reports of overheating batteries, but here's the kicker: they've caused "partial burns" to the laptops involved. The first report came on March 19th, with two more following on March... Read more...
Lenovo, the world's largest supplier of PCs, has issued a voluntary recall for battery packs that shipped with several versions of its popular ThinkPad laptop line, as well as certain Edge Series notebooks. The reason for the recall is because the affected battery packs could overheat, thereby posing a fire hazard. Lenovo's received two reports of overheating batteries so far, neither of which resulted in any injuries. According to Lenovo, potentially affected batteries were made for ThinkPad laptops that shipped around the world between October 2010 and April 2011. The reason the recall isn't limited to just ThinkPad models is because Lenovo also sold the batteries as replacements for other... Read more...
There are reports in several corners of the Web claiming EVGA is recalling, or partially recalling, its GeForce GTX 670 Superclock graphics card, and while it's true the videocard maker discovered a problem with some early run silicon, EVGA Product Manager Jacob Freeman released a statement clarifying the issue. "Thank you for your patience over this weekend. We have an update on this issue now," Freeman explains. " We have isolated this problem to an early batch of GTX 670 Superclock cards that were not properly screened during QA/QC procedure. We have already been working with our partners to retest this particular batch. In the meantime, our R&D has also done numerous tests, burn in and... Read more...
Don't you just hate it when you're trying to update your Facebook status on your all-in-one (AIO) PC when suddenly it burst into flames? You've never had that happen, you say? And you don't know anyone else who has experienced that either? Fair enough, though Lenovo isn't taking any chances and has decided to voluntarily recall 160,000 ThinkCentre M70z and M90z AIO desktop PCs sold between May 2010 and January 2012. "Lenovo has determined that due to a failure of the power supply in the affected all-in-one PCs, the system can overheat posing a fire hazard. Lenovo has received two customer reports worldwide of fire that resulted in damage to the PC," Lenovo said. Faulty power supplies that shipped... Read more...
After discovering that some of the 1TB hard drives used in some iMac systems could fail under certain conditions, Apple has started a replacement program. The replacement program affects 21.5-inch and 27-inch iMac systems that were sold between May 2011 and July 2011. For users who are affected by this recall, Apple or an Apple Authorized Service Provider will replace the drive without cost to the user. Apple is in the process of contacting affected iMac owners who provided a valid email address during the product registration process. If you think your system might be included in this replacement program, you can visit Apple's drive replacement program Web page to find out more and see if your... Read more...
Well, at least one thing has been made clear: anyone with faulty Sandy Bridge gear won't be left out to dry. Intel has already set aside a billion dollars or so to complete the needed return/repair processor, and just about every major PC maker on the planet has issued a public statement letting customers know that they are in good hands. Many power users snapped up Sandy Bridge motherboards right away, only to soon learn that there may be a few quirks related to connectivity. Now, Acer Group is following suit by announcing that the company is "fully aware of the issue and is taking all necessary steps to minimize any inconvenience customers might experience." The company has also stopped shipping... Read more...
Zing! Burn! Ouch! We know, it's too easy, but we just had to. Sony, HP and lots of others have dealt with burn-related recalls in the past, and now it's Toshiba's turn. Today, the company has issued a voluntary recall on their T Series notebook computers due to a "burn hazard." The recall is fairly significant in size and scope. Around 41,000 units globally are included in the recall, namely, the Satellite T135, Satellite T135D and Satellite ProT130. These were sold rather recently -- between August of last year and August 2010 for between $600 and $800. According to the report, the DC input jack (where the AC adapter plugs in to charge / power the machine) can "overheat to the point where the... Read more...
Don't you just hate it when you're driving down the highway and then, BAM, your GPS burst into flames, turning your Honda into a rolling fireball? That hasn't actually happened to us -- or anyone, for that matter -- and probably never will, but according to Garmin, some of its Nuvi Personal Navigation Devices contain potentially faulty batteries that could overheat, and in some rare instances, catch on fire. Garmin says less than 10 cases total have so far been identified, none of which have caused any "significant property damage" or injuries, and certainly no fireballs. Regardless, Garmin's taking the safe route by voluntarily issuing a recall for some 1.25 million Nuvi devices. Only the 200W,... Read more...
HP is extending its worldwide recall program for batteries in certain laptops due to a potential to overhead and pose a fire hazard. The original laptop battery recall program was announced on May 14 of last year and updated in October. Now, HP is adding additional battery models to the recall. The batteries that are being recalled are used in more than 30 models worldwide in Compaq Presario, Pavilion, HP, and HP Compaq notebooks. The U.S. Consumer Product Safety Commission advises users to remove the recalled battery from their notebook and contact HP to determine if the battery is included in the recall and to request a free replacement battery. Thus far, HP and CPSC are aware of two incidents... Read more...
The Prius is not listed among the models that Toyota recently recalled (and temporarily stopped selling) for sticking accelerator pedals, but according to Apple co-founder Steve Wozniak, it has its own acceleration problem. At the same time, on Wednesday, reports of Prius brake problems on that same model year emerged.Steve Wozniak was speaking at the Discovery Forum 2010 when went off on a sidebar and began discussing his Prius' problems. Wozniak is a big fan of Toyota's hybrid, and has several. It's even appeared on camera when he was guesting on Kathy Griffin's "My Life on the D-List" as her faux boyfriend."I don't get upset and teed off at things in life, except computers that don't work... Read more...
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