Items tagged with Unlimited data

When is an unlimited data plan not an unlimited data plan? Well, according to Verizon, it’s when you use an “extraordinary” amount of data during your monthly billing cycle. Verizon has begun notifying customers that are currently using on average 200GB or more of data per month that they will have to abandon their unlimited data plans. Quite frankly, 200GB seems like an obscene amount of data to use over a wireless connection for a single month, but these customers are simply using the service as it was advertised. The new policy went into effect on January 5th, and these “data hog” customers will be forced to move one of Verizon’s newer data plans with data buckets starting on February 16th.... Read more...
Unlimited data plans have seen a slight resurgence among some of America’s wireless companies. AT&T resurrected unlimited data for customers that bundle in its DirecTV or U-Verse TV packages. T-Mobile and Sprint also offer unlimited plans for its customers. However, AT&T, T-Mobile, and Sprint all have numerous restrictions in place, including throttling customers after 22GB, 26GB, and 23GB respectively have been consumed during a billing cycle. Even with the caveats, these “unlimited” plans are likely welcome to customers that use large amounts of data per month. However, if you’re a Verizon Wireless customer, don’t expect to see its deceased unlimited plan rise from the dead. Speaking... Read more...
T-Mobile earlier this month dealt what it hoped would be a major blow to Verizon and AT&T, the two top dogs in wireless, by eliminating data plans altogether and introducing T-Mobile One, an unlimited everything plan for one low monthly price. It generated a lot of buzz, and now T-Mobile is amping things up with faster mobile hotspot data and a One Plus, a premium connectivity add-on. To start with, T-Mobile is quadrupling the speed for mobile hotspot data on its One plan to 3G, which effectively bumps up the transfer rate from 128kbps to 512kbps. It's still unlimited, so you don't need to keep track of how much data you're consuming, it's just no longer dog slow, it's only regular slow (by... Read more...
It looks as though Verizon is following in Microsoft's footsteps by preparing to boot people off of their unlimited data plans. Microsoft did it when it announced an end to unlimited cloud storage via OneDrive for subscribers to its Office 365 suite and replaced it with 1TB, and now Verizon is getting ready to pull the rug out from under unlimited data users who consume "an extraordinary amount of data," which translates to over 100GB per month. Like Microsoft, Verizon is upset that consumers have the gall to think that unlimited means unlimited. When taking the term at face value, there's bound to be a relatively small number of people who gobble data like a starved pig placed in front of a... Read more...
Comcast has sparked the ire of customers across the country with its restrictive broadband data caps. Earlier this week, we reported that during the first half of 2015, Comcast received 863 complaints about its data caps. However, for the second half of the year, those complaints skyrocketed to nearly 8,000 as it expanded its data cap “trials” to additional markets. And it’s not just customers that are fed up with data caps; the Federal Communications Commission (FCC) has also let it be known that it won’t tolerate such nonsense. In fact, the FCC stipulated that in order for Charter to win approval for its Time Warner Cable acquisition, it cannot impose data caps on customers for the next seven... Read more...
T-Mobile’s brash CEO John Legere relishes the idea of trashing competitors (especially Verizon Wireless) and touting the superiority of his plans and features that are aimed at pleasing customers rather than shareholders. But criticism is a two-way street, and AT&T is looking for a little bit of vengeance via its Cricket Wireless prepaid wireless service. Cricket Wireless today announced a new $70 plan that gives you unlimited talk, text and data. Cricket Wireless called out T-Mobile quite a few times when announcing the new plan, noting that T-Mobile charges customer $25 more per month for the same privilege. It will even give you a $5 monthly credit if you use Auto Pay, bringing the price... Read more...
While it might have been difficult to imagine 15 years ago, so much of our daily lives are now dependent on the Internet. This has led to a surge in data hogging products and services, like high-definition and even 4K video streams, massive game downloads, and so forth. Data caps are inherently at odds with this transition from offline to online experiences, and if you're an AT&T U-verse subscriber, you'll soon have the option of removing yours, for a fee.Beginning May 23rd, AT&T will roll out a new unlimited data option for its U-verse home Internet customers. For an extra $30 per month, AT&T will remove your data cap so you can roam the Internet and partake in its many offerings... Read more...
If you’ve been clinging on to one of AT&T’s unlimited data plans for dear life, the nation’s second largest wireless carrier is hoping that an upcoming service plan change will force you to second guess your decision. AT&T announced today that starting in February, it will raise the price of unlimited data from $30 per line to $35 per line. AT&T’s unlimited data plan has been around since the days of the original iPhone (introduced in 2007) and was discontinued in 2010 in favor of metered plans. Existing customers that wanted to keep their unlimited data plans, however, were grandfathered in and allowed to soldier on unharmed. “Consumers and businesses are using mobile data at record... Read more...
Comcast sure knows how to rile up its customers. As if the company didn’t have enough issues dealing atrocious customer service, it also hits seemingly random markets with pesky data caps. While some Comcast customers are able to surf the Internet unencumbered, others — like customers in Atlanta, Miami and Nashville — are strangled by 300GB data caps and overage fees if they blow past that limit. After monitoring Internet usage and listening to customer feedback in these three markets, Comcast thinks that it has the solution for customers that routinely use more than 300GB of data per month — charge them a flat monthly fee to upgrade their accounts to unlimited data. So instead of paying $10... Read more...
Sprint boss Marcelo Claure wants you to do cartwheels over a new unlimited data plan that costs just $20 per month. On the surface, that sounds pretty enticing, doesn't it? The problem here is that the term "unlimited" really means 1GB of high-speed data -- once you go over that low threshold, you can kiss your 4G LTE speed goodbye and say hello to the painfully slow lane. After 1GB, Sprint's "Starter Unlimited Data Plan" bumps you down to 2G speeds until your next billing cycle. To add some perspective, Facebook on Wednesday implemented a thing called "2G Tuesdays" to give employees a taste of what it's like to use its app in an emerging market. The optional speed downgrade is supposed to serve... Read more...
Unlimited data plans are an endangered species in the wireless market. AT&T and Verizon Wireless no longer offer unlimited data plans to new customers, leaving just T-Mobile and Sprint which both still offer an all-you-can eat data buffet. But even Sprint is started to waver a bit, as it will raise the price of its all-inclusive unlimited calling/texting/plans from $60/month to $70/month starting October 16th. Today, we’re learning that Verizon is looking to “entice” its grandfathered unlimited data customers to flock to its streamlined data packages which are offered in Small (1GB), Medium (3GB), Large (6GB), Extra Large (12GB) and Extra Extra Large (18GB) allotments. As a result, the company... Read more...
Wireless carriers hate unlimited data plans with a passion. While they were a nice perk back in the days of the original iPhone when customers were stuck on slow EDGE (and later 3G) connections, carriers quickly found out that it could squeeze more from customers by selling them buckets of data instead.  Verizon and AT&T no longer offer unlimited plans to new customers, leaving just T-Mobile and Sprint to carry on the unlimited torch. For those that were looking to signup for Sprint’s unlimited plan, you had better do so within the next two weeks before the company raises prices. The unlimited plan that currently costs customers $60/month will increase to $70/month starting October 16th.... Read more...
AT&T, America’s second largest wireless carrier, has come under fire not only from customers, but also the FCC for its throttling practices on “legacy” unlimited data plans. The FCC fined AT&T a record $100 million for data throttling, with FCC Enforcement Bureau Chief Travis LeBlanc stating, “Unlimited means unlimited. The Commission is committed to holding accountable those broadband providers who fail to be fully transparent about data limits.” AT&T for its part said that the FCC’s $100 million fine was “plucked out of thin air” in addition to being “arbitrary and excessive.” Under its old policy, customers on AT&T’s legacy unlimited data plans are throttled back to near-dialup... Read more...
Just over a month ago, the Federal Communications Commission (FCC) really stuck it to AT&T, fining the communications giant a whopping $100 million fine for misleading customers with regards to throttling data speeds. After hearing from thousands of disgruntled customers over the past few years that complained about throttling, the FCC decided that it had heard enough. “Unlimited means unlimited,” said FCC Enforcement Bureau Chief Travis LeBlanc when the record fine was announced. “As today’s action demonstrates, the Commission is committed to holding accountable those broadband providers who fail to be fully transparent about data limits.” However, AT&T isn’t going to pay the massive... Read more...
AT&T just doesn’t seem to be able to keep it nose clean when it comes to its “old” unlimited data plans. While AT&T has done a pretty amazing job of shifting the majority of its smartphone customers over to more lucrative (for AT&T) Mobile Share Value plans, it still has to contend with unlimited data customers that it feels are abusing the service. However, the company has handled the matter in a somewhat shady fashion for the past four years. Needless to say, the FCC isn’t too happy about the games that AT&T has played in the past, and has fined the company $100 million for misleading customers.  The FCC contends that AT&T wasn’t completely transparent when it came... Read more...
If AT&T had its way, it all of its smartphone users would be on metered Mobile Share Value plans. After all, the plans allow AT&T to sell customers buckets of data each month and hit them with overages if they go over their allotted amount. However, AT&T still has a sizable amount of customers still clinging to less lucrative (to AT&T) unlimited data plans. Even though AT&T offers data plans ranging from 300MB to 50GB (with popular sweets spots being in the 6GB to 15GB tier), the wireless carrier has in the past cracked down on unlimited data customers that exceeded “only” 5GB of data. That hardly seems fair, and the FTC agrees. Late last year, the FTC filed a lawsuit against... Read more...
T-Mobile has a new trick up its sleeve that may be a precursor to its Uncarrier 9.0 event that is scheduled for March 18 in good ‘ol New York City. According to a limited number of customers that have received a text from T-Mobile, some of their phone lines are getting a complimentary upgrade to unlimited 4G LTE data (for a limited time). The text that customers received directs customers to a T-Mobile promotions pages that states: To thank you for being a loyal customer, some lines on your account are being upgraded to Unlimited 4G LTE data, starting April 1, 2015 through December 31, 2015—at no extra cost and with no action required! Surf, shop, and stream with no limits on our nationwide 4G... Read more...
Today, the U.S. Federal Trade Commission filed suit against AT&T stating that the wireless carrier misled and deceived millions of its customers through data throttling for those with its unlimited data plan. On top of that, customers who cancelled their accounts because of throttling we then charged early termination fees. "AT&T promised its customers 'unlimited' data, and in many instances, it has failed to deliver on that promise," said FTC Chairwoman Edith Ramirez in a press release. "The issue here is simple: 'unlimited' means unlimited." Image Credit: Flickr (Bill Bradford) According to the FTC, AT&T’s promotional materials for its unlimited plan emphasized the word “unlimited”... Read more...
Sprint chief Marcelo Claure promised to roll up his sleeves and come out swinging this week with "very disruptive" pricing plans that would shock and awe the wireless industry, and we now know what those are. Following the introduction of newly priced shared family plans earlier this week, Sprint today announced the Sprint $60 Unlimited Plan with no contract required. Short and simple, this gives Sprint subscribers unlimited talk, text, and data for $60 per month, which is $20 less than T-Mobile's $80 per month unlimited plan. That works out to a savings of $480 over two years against T-Mobile, the wireless carrier points out. Compared to T-Mobile's promotional pricing, Sprint customers still... Read more...
Some people get all the luck. As you're probably aware, Verizon Wireless nixed its unlimited data plan over a year ago in favor of a tiered data packages that can be shared among family members on the same account. If you were an existing unlimited data subscriber at the time of the change, you could keep your plan, but you wouldn't be eligible to upgrade to a new phone at a subsidized price. This past weekend, however, some unlimited data subscribers were allowed to upgrade their phones at a discount without giving up their precious data plan. Verizon acknowledged that this happened, blaming the oversight on a "software issue," though it didn't say how many lucky customers were affected. "Verizon... Read more...
When my contract with Verizon Wireless expired a few months ago, I hightailed it over to Sprint, lured to the nation's third largest carrier by its guarantee of unlimited data for life. I could have had something similar with Verizon, as I had been grandfathered into the carrier's unlimited data plan, but that meant paying full price for a phone upgrade. So, I jumped ship, and according to Verizon chief Lowell McAdam, I'll sink with my new carrier because unlimited data just isn't feasible. During an investor conference today, he talked about how the wireless world is becoming more heavily focused on video, which is one of the reasons why unlimited data plans aren't sustainable. "With unlimited,... Read more...
Sprint's big battle cry entering into the iPhone 4S era is, "We have true unlimited data; the other guys don't!" That's a definite advantage in the smartphone wars, but can Sprint sustain an unlimited business model with all the new traffic Apple's iPhone will bring to its network? That's a good question and one that's made even more interesting to speculate after Sprint just announced changes to its mobile broadband plan and mobile hotspot add-on. "If you have a mobile broadband device such as a tablet, netbook, notebook, USB card, connection card or Mobile Hotspot device, effective beginning with your next bill following notification, your on-network monthly data allowance will no longer include... Read more...
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