Items tagged with ATT

T-Mobile made headlines earlier this week for its $15/month T-Mobile Connect plan, which gives customers 2GB of 5G data per month along with unlimited calling and texting. However, the plan came with a serious drawback in that after you exhaust your 2GB allowance, data is shutoff for the remainder of your billing cycle. AT&T is getting in on the action two with a prepaid plan that also costs just $15 per month for 2GB of data with unlimited talk and text. Unlike T-Mobile's offering, however, this doesn't appear to include 5G data. AT&T says that this offer will only be available for a limited time, and can be accessed by signing up at att.com/prepaid. In related news, AT&T... Read more...
AT&T CEO Randall Stephenson was recently on CNN's Reliable Sources talking about the surge in mobile and Wi-Fi usage during the coronavirus outbreak. Stephenson says that the AT&T network has seen a significant uptick since companies began asking employees to work from home, and schools moved students to online learning during the coronavirus outbreak. According to Stephenson, mobile volumes are up as much as 40 percent. The executive also said that Wi-Fi calling volume in particular was up 100 percent. Stephenson says that the network infrastructures are "performing quite well," but he does say that the network is seeing some stress as more and more people are pushed to work from home.... Read more...
While 5G coverage certainly isn't widely available from major carriers around the United States today, many people looking to upgrade to a new smartphone want one that is 5G compatible. One of the most recent 5G-compatible smartphones that has been announced is the LG V60 ThinQ 5G with dual screens. This isn't a folding screen smartphone like the Galaxy Fold or Motorola Razer. Instead, it has two separate screens on each side of a smartphone that opens like a book (when using the Dual Screen accessory). Three of the four major carriers have announced that they will be selling the LG V60 ThinQ 5G. On AT&T, the device will be available starting on March 20, and will be offered for... Read more...
Pressure on ISPs is building as a result of the coronavirus and the glut of people who are moving to online work and learn. The problem that many consumers are having is their Internet service has data caps. Presumably, the data caps will be hit quickly with the increased demands from remote workers and from people in high school and universities who are trying to learn remotely. Some believe that the coronavirus may be the push that finally eliminates these data caps. ISPs don’t want to fall into the trap that Verizon tripped in the past when it throttled the connectivity of first responders for going over caps during an emergency. As a result, many ISPs and wireless carriers are preemptively... Read more...
As schools and businesses around the United States consider what they're going to do to help prevent the spread of coronavirus, many are opting to have students and employees learn/work from home. That means that students and employees need broadband internet access for things like videoconferencing and working remotely. Unfortunately, many consumers in the United States have data caps on their broadband plans, and if they exceed those caps they are charged significantly for "excess use" by the service provider. The first major ISP to confirm that it will suspend all usage caps during the ongoing coronavirus outbreak is AT&T. A coalition of 17 senators and consumer groups are now pressuring... Read more...
A little over a week ago, Samsung went official at its Unpacked event with the Galaxy S20 range of smartphones. Samsung also promised at the time that preorders would kick off on February 21, which is today. Verizon, T-Mobile, and AT&T are all talking about some of their special deals offered to lure customers into buying the smartphones on their service. For Galaxy S20 fans who prefer T-Mobile as their carrier, it is offering up to $500 back with a qualifying trade-in on the purchase price of Samsung's latest smartphones. Buyers will be able to get that full $500 trade-in if their trade device is an Apple iPhone down to the iPhone X, Samsung Galaxy S9 or newer, Google Pixel 3 family or 4... Read more...
Nearly everyone has grown tired of robocalls that spoof phone numbers in an attempt to get you to refinance your student loans or buy an extended warranty for your car. AT&T is trying to end the robocall scourge and has enabled new displays on some smartphones that will tell you if the number you are seeing on the screen is actually the number that is calling. The new feature is activated on the Samsung Galaxy S10, Galaxy S10+, and LG V40 ThinQ. The screen shows the phone number, and then right above the "Incoming call" text, it shows "valid number" if the number that is calling is actually the number seen on the screen. The number itself also gets a green checkmark next to it.... Read more...
2019 has seen the emergence of 5G wireless networks in the United States, albeit with limited reach. The top two U.S. wireless carriers -- Verizon and AT&T -- chose to first launch mmWave 5G networks in select markets, primarily for business users. While mmWave 5G offers blazing speeds topping 1Gbps in some cases, the signal can't easily penetrate walls, and coverage area is measured in blocks rather than miles. AT&T calls this 5G+. AT&T today, however, has announced its standard 5G service that will be accessible by the vast majority of Americans as the network builds out. This 5G network makes use of low-band frequencies (850MHz spectrum) and has a much broader... Read more...
For a long time, cable and satellite TV providers had customers in a vice grip. If someone wanted to watch premium channels, it was cable/satellite TV or bust. Like so many other things, the internet changed the game, and these days an increasing number of people are cutting the cord, as they say. With more streaming options available (and on the horizon), companies like AT&T and Charter Spectrum could feel the squeeze. Netflix and Hulu are the first two that come to mind, though they're far from the only options. CBS All Access is another streaming option, as are Sling TV and YouTube. The field is expanding, too—Disney recently launched it Disney+ service, and Apple rolled out its... Read more...
After initially launching its 5G network for business customers, AT&T is making it available for is "regular" customers. For those looking to be early adopters on AT&T's network, you can now preorder the Samsung Galaxy Note 10+ 5G  with an AT&T installment plan. AT&T will offer the smartphone in two colors, including Aura Glow and Aura Black. The Galaxy Note 10+ 5G will come in a version with 256GB of storage or a version with 512GB of storage. The 256GB version will sell for $1,299 at full retail price or $43.34 monthly on the installment plan. The version with 512GB of storage isn't much more expensive at $1,399.99 full retail or $46.67 monthly. Even though the smartphone... Read more...
AT&T is finally facing the music with the Federal Trade Commission (FTC) for its "Unlimited Data" practices – to the tune of $60 million -- 8 years after it first fleeced customers. The problem lies in the fact that AT&T marketed its smartphone plans as having unlimited data, but instead began to throttle customer's connections after surpassing preset data thresholds during their monthly billing cycle. According to the FTC, AT&T "misled" customers over throttling practices for unlimited data, and added that in many cases, customers found their cell service "difficult or nearly impossible to use" once the restrictions were put into place on their accounts. In some cases,... Read more...
Who could have seen this coming? AT&T promised that after its merger with Time Warner, customers would see reduced prices for its DirecTV Now streaming service (now called AT&T TV Now). Instead, AT&T did the complete opposite and raised prices, and now it is feeling the negative consequences of its actions. AT&T reports that it currently has 20.4 million premium TV subscribers, which represents a net loss of 1,163,000 customers during Q3. AT&T TV Now stands at 1.1 million subscribers, which is down 195,000 for Q3. In total, AT&T lost over 1.3 million subscribers during Q3 2019. It should be noted that DirecTV Now/AT&T TV Now first launched on November 30th, 2016... Read more...
AT&T, Sprint, T-Mobile, and Verizon have all teamed up on a new cross-platform messaging initiative called the Cross-Carrier Messaging Initiative (CCMI). CCMI is a next-gen messaging service that will be available to consumers and businesses. It's based on GSMA's Rich Communications Service (RCS) industry standard and will allow an "engaging" way for people to interact with businesses and each other. The wireless carriers note the CCMI joint venture is working to develop and deploy the standards-based, interoperable messaging service starting with Android. The service is expected to deploy with Android devices in 2020, and CCMI promises to: Drive a robust business-to-consumer messaging ecosystem... Read more...
If you are an AT&T customer that has been experiencing annoying problems with your voicemail lately, you’re not alone. The second-place U.S. wireless carrier says that it has identified an issue with its voicemail system that is preventing customers from retrieving their messages. This problem could range from being a minor annoyance fot customers to one that might prevent people from receiving time-sensitive information. The Verge detailed the issue, and notes that there is currently an AT&T support forums thread dedicated to the ongoing issue that is over 40 pages long at this point. According to customers, the voicemail outage has persisted for weeks and there’s no... Read more...
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