Items tagged with galaxy note7

Earlier today, we reported that Samsung will be issuing an update to all remaining Galaxy Note 7 smartphones that will effectively brick them. We assumed that all U.S. carriers would be taking part in order to get as many of these fire-prone devices as possible off the street. Well, we were definitely wrong, because Verizon Wireless has just issued a statement saying that it will not send the death ROM update to Galaxy Note 7 devices. Interestingly enough, the company says that it is taking this precaution in order to ensure the safety of its customers in the case of an emergency. The statement reads: Verizon will not be taking part in this update because of the added risk this could pose to... Read more...
The nightmarish Galaxy Note 7 saga is finally coming to an end. While Samsung has recalled the smartphone, which had a fiery launch over the summer, there are still some customers out there that are inexplicably holding on to the devices. And there’s still the slight possibility that unsold inventory could find its way into the hands of the public. In order to combat these situations and prevent future fire-related incidents from happening with the smartphones, Samsung officially announced today that it will effectively “brick” remaining devices in the United States with an over-the-air (OTA) update. The OTA update will be distributed starting November 19th to all U.S. carriers within 30 days.... Read more...
Updated 10/11/2016 @ 8:11am Samsung has announced that it is ending all production and sales of the Galaxy Note 7. The company issued the following statement: "Taking our customer’s safety as our highest priority, we have decided to halt sales and production of the Galaxy Note 7.” Our original piece continues below:The lengthy [and explosive] Galaxy Note 7 saga is getting closer to what some feel might be its logical conclusion — the complete removal of all of these devices from the marketplace. Last night, we reported that AT&T and T-Mobile had suspended sales of all replacement Galaxy Note 7 smartphone following a rash of new fires. Since that time, Verizon and Sprint have both joined their... Read more...
“This is the end, beautiful friend / This is the end, my only friend, the end.” The End is an iconic song by The Doors, but it’s two major U.S. wireless carriers that are showing Samsung’s Galaxy Note7 the door — likely permanently. The news that AT&T and T-Mobile have completely given up hope that the Galaxy Note7 can be redeemed comes following the news that a total of five replacement devices have caught fire in the past week. “Based on recent reports, we’re no longer exchanging new Note 7s at this time, pending further investigation of these reported incidents, said an AT&T representative to CNNMoney. Given the bad press surrounding the Galaxy Note7 and its penchant for spontaneously... Read more...
Customers that stuck by Samsung’s side during this tumultuous month involving battery-related Galaxy Note7 fires might be losing their patience, but fourth-place wireless carrier Sprint is doing everything in its power to make customers whole again. When reports of battery fires first flared up, customers were given the chance to get a refund, opt for a cheaper Galaxy S7/Galaxy S7 Edge, or get a replacement Galaxy Note7 that wasn’t prone to spontaneously combusting. However, as we saw this week with a supposedly “safe” replacement Galaxy Note7 catching fire on a [thankfully] parked Southwest plane, there are likely customers that have had enough at this point. Sprint says anyone that has received... Read more...
Samsung has its hands full when it comes to dealing with the fallout from its global Galaxy Note7 recall campaign. However, the company is trying to make it easier for customers to determine if their brand new Galaxy Note7 smartphone is safe to use, and won’t all of a sudden burst into flames while charging. Samsung Australia put out some preliminary details on replacement stock earlier this month, but Samsung’s global press office has now issued the official rundown on changes that have been made to new Galaxy Note7 stock that will distinguish them from their fire-prone forebears. The first and most obvious change comes with the retail box for the Galaxy Note7. There will be a bold, black square... Read more...
By now, we’d expect that most all Galaxy Note7 owners would be well aware of the dangers surrounding the phone. Samsung is in the midst of a global recall for the phone, airlines around the world are banning the use of the phone aboard planes, the FAA has issued a strict warning against using the devices aboard U.S. aircraft, and the U.S. Consumer Product Safety Commission is demanding that Galaxy Note7 owners stop using their device immediately. On top of that, U.S. carriers have been sending Galaxy Note7 owners text and email messages warning them of the explosion risk while charging, and Samsung has even been sending direct messages to customers. Despite all of these warnings, online/TV coverage,... Read more...
Samsung has a mess on its hands with the whole Galaxy Note7 battery fire debate. There have been over 35 cases globally of fires breaking out while recharging Galaxy Note7 smartphones, with the most recent case occurring when a man’s Jeep Grand Cherokee went up in flames while his device was charging in the center console. Three Australian airlines — Qantas, Jetstar, and Virgin Australia — have banned passengers from charging their phones onboard aircraft, and the U.S. Federal Aviation Administration (FAA) "strongly advises" customers to refrain from turning on or charging their Galaxy Note7 devices on domestic flights. All of the confusion surrounding the Galaxy Note7 drama comes from the fact... Read more...
The fallout from the explosive Galaxy Note7 launch continues to rain down on not only Samsung, but its innocent customers as well. For those that have been living under a rock for the past two weeks, Samsung issued a global recall campaign (or as the company puts it, an Exchange Program) to replace Galaxy Note7 smartphones that have a propensity for exploding while charging. Samsung’s unofficial recall could have some more wide-reaching effects for those looking to board airplanes with their Galaxy Note7. According to Gizmodo, the Federal Aviation Administration (FAA) is considering a ban on the smartphone for obvious reasons — an exploding smartphone aboard a passenger aircraft loaded with potentially... Read more...
Reports began springing up last week that some Galaxy Note7 smartphones were exploding while charging. While we initially only heard of a handful of cases that were brought to light, Samsung was obviously tracking a larger number (relatively speaking). In fact, Samsung responded to the incidents rather quickly, publicly acknowledging the problem, verifying that it had received 35 reports of battery failures, and later announcing a global recall that would see all current Galaxy Note7 users receive a brand new replacement device (without an exploding battery, of course). Customers can exchange their Galaxy Note7 for a new Galaxy Note7, or opt to exchange it for a Galaxy S7 or Galaxy S7 Edge. In... Read more...
It’s that time of the year again; time for Samsung to release the latest in its long line of Galaxy Note smartphones. The original Galaxy Note arguably created the “phablet” class of smartphones and has always been the standard-bearer for the category. Samsung is looking to prove its dominance once again with the Galaxy Note 7 (Samsung skipped “6” to align branding with the Galaxy S7 and Galaxy S7 Edge). Just like the Galaxy S7 and Galaxy S7 Edge redesigns, which didn’t stray too far from their immediate predecessors aesthetically, the Galaxy Note 7 has a familiar look. If a Galaxy Note 5 and the Galaxy S7 Edge had a baby, the Galaxy Note 7 would be the end result. If you’ve been paying attention... Read more...