Items tagged with Xfinity

In many parts of the country, there are no choices when it comes to broadband internet providers. If you want broadband, and you are in a Comcast area, that is often your only choice. However, there are lots of options when it comes to TV with satellite and streaming providers to choose from in all markets. Since consumers have so many TV offerings to choose from, Comcast has a large number of internet-only subscribers, and it wants a way to squeeze more money out of those customers. To that end, Comcast has announced Xfinity Flex. Xfinity Flex will launch across the country next week for Xfinity internet customers. It's a service packaged with an internet-connected 4K HDR TV device that features... Read more...
Comcast is giving its Xfinity xFi customers more control over their home Wi-Fi network and those who access it with convenient, real-time push notifications. The notifications are sent to your smartphone, tablet and/or TV screen to let you know when a new device joins your network (i.e. xFi Advanced Gateway or another compatible xFi Wireless Gateway) or if your Wi-Fi settings have been changed (among other things). These new notifications are in addition to existing Xfinity xFi features like parental controls, and the ability to immediately pause internet activity at the push of a button. The notifications will alert you to the following changes: A new device joins your home network. Once identified... Read more...
If you've been having trouble accessing some of your favorite websites, or accessing the internet at all, you're not alone. It appears that Comcast's Xfinity internet service is experiencing nationwide outages that are affecting large swaths of its customer base. Some of the major cities affected by the outage include Chicago, Seattle, Houston, Boston, New York City and San Francisco -- these represent some of the most densely-populated cities in America. DownDetector.com has a live look at Comcast's current connectivity woes, which you can see here: For its part, Comcast has provided an update on the situation, but doesn't currently have an ETA for when service will be fully restored: Some customers... Read more...
Comcast's insistence on strapping data caps on customers seems to be at odds with advances in technology as a whole, but tough luck if you're an Xfinity customer, you might getting one anyway (depending on where you live). Remember those 1-terabyte trials Comcast's been trialing in select markets? It's now ready to deploy 1TB (1,024 gigabytes) data caps to a bunch more Xfinity customers across the nation. According to Comcast, more than 99 percent of its customers don't use a terabyte of data on a monthly basis Those who do go over the data limit will be charge $10 for additional 50GB chunks of data (the first two times it happens are free), not to exceed $200 in added data charges per month... Read more...
Comcast just announced its plans to introduce Xfinity Prepaid Services. This is a pay-as-you-go plan which allows customers to “refill” their subscription at any time for seven- or thirty-day periods. The service will be available later this year in Illinois, Michigan, Georgia, Florida, and Indiana and nationally by the end of 2017. Customers interested in Xfinity Prepaid Services pay a one-time set-up fee. The fee includes a Wi-Fi modem, a Digital Television Adapter (DTA) or remote control, and thirty days of complimentary service. There are no limitations on the number of times the service can be renewed and customers can refill services on their own schedule. This service is particularly aimed... Read more...
We don’t usually associate Comcast with the word fair, but that’s exactly the term the telecommunications company is using to describe its new plan to expand its restrictive data caps to additional markets across the United States. According to a new report, which has been confirmed by Comcast, customers in nine additional cities will now be subject to 300GB monthly data caps. For these customers, the all-you-can eat data buffet is effectively going away — that is unless you’re willing to pay Comcast even more money. Comcast says that its new 300GB plans will go into effect starting December 1st, and it boldly states in an email to customers, “While we believe that 300 GB is more than enough... Read more...
Comcast earlier this summer announced that some of its Xfinity customers living in the Northeast would see a bump in their broadband Internet speeds at no additional cost, and we can confirm that to be true. As promised, Comcast turned the dial from 105Mbps to 150Mbps at our headquarters in Massachusetts. "We continue to increase our speeds because we know faster Internet and Wi-Fi means you can do more, enjoy more and move along with your day with a bit more ease. So, go ahead – reboot your modem to enjoy your new Blast! Internet with downstream speeds up to 150Mbps," Comcast stated in an email alerting us to the speed boost.The speed increase applies to Xfinity users who subscribe to Comcast's... Read more...
Media giant Comcast has a cunning plan to develop a new video platform, infiltrate tens of millions of homes with it by 2017 using its existing infrastructure, and seduce customers and content publishers along the way. It's called "Watchable" and it could launch within a matter of weeks. According to Business Insider who cites several anonymous individuals familiar with the plan, Comcast wants to tap into the creativity of digital-video producers like The Onion, AwesomenessTV, Vice, and more established brands like NBC sports and roll it into a service that will be watchable on Comcast's XFinity set-top boxes. Sources indicate that not only does Comcast plan to replace all existing... Read more...
Remember Dish Network’s Sling TV service? The streaming service launched to much fanfare earlier this year and secured 100,000 subscribers during its first month of availability. For a price of $20 per month, customers can access nearly twenty channels (including ESPN and TBS, and CNN) with the option to add themed packages like Movies and Sports for $5 each. Comcast is now launching its own service, called Stream, which gives Xfinity Internet customers access to roughly a dozen channels for $15 per month (this is paid in addition to your existing internet charges). The channel lineup will include all the major broadcast channels (ABC, CBS, NBC, Fox, etc.) along with fan favorites like HBO. The... Read more...
With the failed Comcast-Time Warner Cable merger firmly behind it, Comcast gave its customers a digital treat. But whether you see it that way will depend a lot on what Comcast services you and your family or friends use. The new Xfinity Share app is meant to let people record photos or video with their phone and stream them to a TV. More importantly, the app lets you stream live video to the TV over the Internet. (It can’t be long until this feature finds its way in to a horror movie.) Image credit: Comcast “We’re giving our customers the power to share special moments in their lives as they happen,” said Comcast Vice President of Communications Patti Loyack in a statement. “Whether a child’s... Read more...
Last year, Comcast announced that the company was deploying its Xfinity Home Hotspot initiative that would turn a user’s home router into a public hotspot. However, the initiative was met with criticism and a pair of Comcast customers is suing the company claiming that the imitative poses risks to subscribers and that Comcast’s actions were carried out without their permission. The suit was filed in the US District Court in Northern California by Plaintiff Toyer Grear and daughter Joycelyn Harris. They are seeking to give their suit class action status for all Comcast customers whose wireless routers double as Xfinity Wi-Fi hotspots. “Without authorization to do so, Comcast users the wireless... Read more...
Good news for Comcast customers who have to travel a lot of live with someone who hogs the TV. Comcast has announced that it is rolling out its X1 DVR with cloud technology with the purpose of making it easier for customers to keep up with their shows. The X1 DVR comes with some new features that includes the ability to stream recordings to mobile devices and computers through the Xfinity TV app or Xfinity TV website. Users will also be able to download recorded shows and movies to their mobile device whenever they are connected to the internet. "These new features give our customers more flexibility for watching their favorite shows and movies in and out of their home," said Comcast general... Read more...
Look out, ADT and Vivint. Comcast is getting into the home security and control business, and it’s hitting the ground running, thanks to its Xfinity services. The new Xfinity Home Control provides remote access to your thermostat and lighting, not to mention video monitoring you can view from afar. Given the company’s position as a cable and Internet provider, it makes sense that Comcast would move into other home-related services that play off its strengths and technologies. a Comcast is kicking off its Xfinity Home Control service with a $99.95 starter kit that includes equipment. The service starts at $9.95. The EcoSaver service is also available for users looking to reduce their... Read more...
We knew that Comcast was readying a new Internet service tier to compete with Verizon’s Quantum FiOS (300Mbps down, 65Mbps up, $205 per month), and now we have confirmation and some more details. Comcast announced Xfinity Platinum Internet, which promises almost exactly the same performance as Verizon, with 305Mbps down and 65Mbps up, and although the company made no mention of pricing, several reports have it pegged at a hair under 300 bucks a month? Is that a lot for speedy Internet? Yes. Is it substantially pricier than Verizon’s $205 per month offering? Double yes. Comcast hopes that the extras it’s throwing in--including free Xfinity Signature Support, 24/7 tech support... Read more...
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