Items tagged with Surface Pro 3

All is well that ends well for Surface Pro 3 owners, it just took a little bit of time to get there. Various battery issues have plagued the tablet for several months, and with its latest firmware release, Microsoft thinks it has finally solved the problem for good. Microsoft also made the decision to refund users the cost of a replacement battery if they purchased one for the Surface Pro 3 beyond its warranty period. "We’ve gathered additional details about which customers were affected and are committed to making sure that the people who experienced this issue are taken care of. We have reached out to those customers and all refunds were processed in October 2016," Microsoft stated in an FAQ... Read more...
It seems as though Microsoft Surface Pro 3 owners just can’t catch a break when it comes to battery-related problems. We’ve already cataloged the convertible tablet’s battery woes, which were finally resolved with a firmware update back in late August. However, just as one battery problem has been squashed, another rises to confound users. While the first battery fiasco pertained to units with integrated SIMPLO batteries, Surface Pro 3 owners that installed the August update are saying that their LGC-LGC batteries are now seeing severe battery degradation. While it would seem that the timing of the firmware update and the increased reports of problems are related, that is not the official line... Read more...
If you’re a victim of severe battery drain on the Surface Pro 3 tablet, we’ve got some good news for you today -- a fix has been released for customers. Interestingly, Microsoft says that the battery drain only affected a “limited number” of Surface Pro 3 devices. In short, the battery’s full charge capacity was being reported incorrectly to the operating system, which lead to Surface Pro 3 devices failing while on battery power. “Think of this like a fuel gauge in a car, where the car looks to the fuel gauge to determine how much to fill the tank,” writes Microsoft while describing the problem. “In this case, if the fuel gauge isn’t working right, the car would also not be able to fill the tank—even... Read more...
Microsoft has a problem on its hands when it comes to Surface Pro 3 tablets, which have been in circulation for roughly two years. Customers have reported that battery life on some of these tablets has been inexplicably deteriorating in recent months, with no apparent fix in sight. The Microsoft Community forums have been flooded with complaints from users that have been afflicted by the battery drain problem. One common theme that does appear to be emerging throughout this whole ordeal is that the majority of the Surface Pro 3 tablets that are having issues feature SIMPLO batteries. To make matters worse, most people with battery problems are outside the device’s warranty period, which... Read more...
Microsoft has officially revealed its Surface Pro power cord replacement program a day earlier than originally reported. We first brought you news of the recall yesterday, when Microsoft confirmed that power cords shipped with Surface Pro, Surface Pro 2 and Surface Pro 3 tablets could overheat if “wound too tightly, twisted or pinched over an extended period of time.” The program, which is currently available to Surface Pro customers in the United States and Canada, covers Surface Pro, Surface Pro 2 and Surface Pro 3 sold prior to March 15, 2015. Tablets sold after that point are not affected by this recall, and we’re assuming that they shipped with the revised power cord that Microsoft is now... Read more...
Like the injured Dallas Cowboys quarterback Tony Romo, Microsoft just can't seem to catch a break in the National Football League. Last night during a match up between Romo's team and the Washington Redskins, a technical issue sidelined the Surface Pro 3 tablets that Microsoft supplies to each team. It's the latest fumble in Microsoft's $400 million investment inked in 2014 to make Surface the official tablet of the NFL through 2019. During its season debut, announcers mistakenly referred to the Surface tablets on iPads on national TV, giving Microsoft's rival free advertising on one of the world's biggest stages. Things got off to a rocky start for the 2015 season with Surface again being called... Read more...
The flurry of good fortune stemming from an unfortunate incident continues to pour on Ahmed Mohamed, the 14-year-old freshman student who was arrested at MacArthur High School in Irving, Texas, after his homemade clock was mistaken for a bomb. Ahmed has received an outpouring of support through social media, along with physical goods, such as a Surface Pro 3 and Cube 3D printer.Alia Salem, Executive Director of Council on American-Islamic Relations (CAIR) in Texas - DFW Chapter, posted a photo to Twitter of Ahmed surrounded by several gifts sent from Microsoft. In the photo, you can make out a Surface Pro 3 with Type Cover and Sleeve, Microsoft Band, Cube 3D Printer, Raspberry Pi, and several... Read more...
When Microsoft first announced the Surface Pro back in 2012 (it launched in early 2013), many Apple fans snickered. Here was Microsoft, releasing a somewhat thick and heavy tablet that not only had a kickstand, but also an “odd” cover that doubled as a keyboard. And to top things off, the device made use of a stylus. The late Apple CEO Steve Jobs famously said in 2010, “If you see a stylus, they blew it.”  And many people thought that Microsoft did blow it, writing off nearly $1 billion in costs related to its Surface tablets during the first year. But Microsoft forged ahead with the Surface Pro 2, and later with the Surface Pro 3 (you can read Marco’s review here). Not only were customers... Read more...
In one of the most highly anticipated games of the season, quarterback Tom Brady and the New England Patriots defeated the Pittsburgh Steelers last Thursday to kick off the National Football League (NFL) season. The first game of the season is always popular, though this particular match-up drew interest from fans wondering how Brady would fare after being dogged in the media for the past seven months over something known as Deflategate. With all that attention, Microsoft can't be pleased that on-air commentators are still referring to its sponsored Surface tablet as an iPad. Back in 2013, Microsoft inked a $400 million deal with the NFL to promote the Surface. Microsoft agreed to supply teams... Read more...
They say imitation is the sincerest form of flattery, so Microsoft should be “elated” that the competition is coming to market with tablet design that look surprisingly similar to its Surface Pro 3. The iPad Pro was introduced earlier this week with a 12.9-inch display, a fold-out Smart Keyboard cover and a much ballyhooed Apple Pencil (which is just Apple speak for an expensive stylus). Steven Sinofsky, the former Microsoft exec that had a hand in developing the original line of Surface tablets, took to Twitter to lay on the sarcasm following the Apple keynote: iPad Pro has a magnetic keyboard fold-out keyboard (with seamless key covers). What an awesome idea!! pic.twitter.com/ldspeuAysv— Steven... Read more...
At some point in the not-too-distant future, Microsoft will release a Surface Pro 4 tablet. In the meantime, Microsoft's been marking down its Surface Pro 3 family, and yet again the tablet line is on sale, this time with some tantalizing savings for students heading back to school.You might be thinking, "Doesn't Microsoft always give students a 10 percent discount on Surface tablets?" The answer is yes, though student discounts typically only apply to the retail cost. This time around, students can apply a special student discount of up to $150 to the marked down pricing for Surface Pro 3.What that boils down to is up to $300 off select Surface Pro 3 models. Here's a look at how it shakes out:Core... Read more...
If you need proof that a new Surface Pro is on the way, look no further than a new round of price cuts that Microsoft has bestowed upon its aging tablet. The model that is receiving attention in particular today is the Surface Pro 3 with the Intel Core i5 processor and 128GB solid state drive (SSD). The tablet usually retails for $999, but Microsoft is running a one-day special, which sees the price drop by $200 to a more palatable $799. While the Core i5 processor and 128GB of RAM is quite respectable, you’ve been warned that the device is only paired with 4GB of RAM. So while the $200 discount is a nice gesture, you’re going to be stuck with 4GB of RAM with no way to upgrade in the future.... Read more...
Are you ready for some football? It's tough to see summer come to an end, but as a consolation prize, a new NFL season waits in the wings and there are plenty of story lines to make this upcoming season a memorable one. But we're not here to talk about a ticked off Tom Brady exacting vengeance on the field or how Adrian Peterson will fare after missing all but a single game last season.Instead, this is about Microsoft's continued efforts to gain exposure for its Surface line through a partnership with the NFL. For the upcoming season, coaches on the sidelines will receive Surface Pro 3 tablets to replace the Surface Pro 2 slates they used last year. They'll be weather-proofed to protect from... Read more...
It seems odd for Microsoft to add a new SKU for its Surface Pro 3 so late after its initial release (the Surface Pro 3 was originally announced on May 20, 2014 and went on sale one month later). Yet here we are, one year later, and we’re seeing the introduction of a new $1299 SKU that bring the price of entry for Intel Core i7 power a bit lower. The new SKU will get you a Core i7 processor, 8GB of RAM, and a 128GB SSD. The same $1299 price will also buys you a Surface Pro 3 with a Core i5 processor, 8GB of RAM, and a 256GB. So customers looking at Surface Pro 3s at this price point will have to choose between processing power or storage capacity — choose wisely. With the addition of this new... Read more...
If you don't want to pay full price for a Surface Pro 3 tablet, then all you need is a little patience. We say this because Microsoft is pretty good about running sales and promotions on a fairly consistent basis, though some have a tendency to slip under the radar since there's usually no announcement. For example, you can currently score a select Surface Pro 3 for $150 off retail, though you won't find a press release or Microsoft blog post promoting the sale.At present, it's the Core i5 model with 256GB of storage that's on sale. It's currently marked down to $1,149 versus its normal selling price of $1,299. In addition to the Core i5 4300U CPU and 256GB SSD, it also features 8GB of RAM, 12-inch... Read more...
Microsoft’s Surface 2 Windows RT tablet was unceremoniously put to death earlier this year. The demise of the Surface 2 wasn’t a shock to industry watchers; various OEMs provided more compelling tablet solutions running x86 processors that were able to access the vast Windows software library (the Windows RT-based, ARM-powered Surface 2 was shutout from traditional Windows applications).Microsoft Surface 2 According to a new report from Winbeta, Microsoft won’t make that same mistake again when it launches a new tablet to slot under the Surface Pro 3 (or the inevitable Surface Pro 4). The fanless tablet is said to feature an x86 processor; either an Intel Atom or Intel Core M is said to be in... Read more...
With all of these dollar-off promotions for the Surface Pro 3, Microsoft should just go ahead and institute a permanent price for the versatile tablet. While Microsoft has knocked off up to $100 from the price of the Surface Pro 3 in months past, it’s upping the ante this week with up to a $150 discount. The base Core i3/64GB models and Core i5/128GB models retain their $100 discounts, priced at $799 and $899 respectively. But the higher tier SKUs — which include the Core i5/256GB, Core i7/256GB, and Core i7/512MB — all come with a built-in $150 discount. That means that these SKUs are now available for $1149, $1399, and $1799 respectively. As before, Microsoft is including a free sleeve in with... Read more...
Two weeks ago, Microsoft initiated a $100 price cut for its Surface Pro 3 tablets. The 128GB model with a 128GB SSD and Intel Core i5 processor dropped from $999 to $899, while the configuration with a 256GB SSD and an Intel Core i5 processor fell from $1,299 to $1,199. While these price cuts were definitely appreciated, Microsoft declined to include the entry-level Surface Pro 3 in that initial round of price cuts. Thankfully, Microsoft has come to its senses and is now trimming $100 from the base system, dropping it from $799 to a more enticing $699 (this represents a bigger percentage discount compared to the pricier models). For that price, you’ll receive a 64GB SSD and a 1.5GHz fourth generation... Read more...
I've been pretty critical of Microsoft's advertising campaigns, including the ones featuring Jerry Seinfeld and Bill Gates several years ago. They lacked the wit and amusement of Apple's "Mac vs PC" ads at the time, and more importantly, they didn't convey a clear message like Apple did, even if that message was blatantly misguided. However, I'm not so disapproving of Microsoft's newest Surface Pro 3 ad that's running this holiday season, despite the criticism it's receiving. You may have seen it on television already, and if not, check out the 30-second spot below. In it, Microsoft compares the merits of the Surface Pro 3 to that of a MacBook Pro while changing the words to Winter Wonderland.... Read more...
Microsoft has seen strong performance across its commercial and consumer segments in its last quarter. According to the company’s fiscal Q1 FY15 earnings report, it was revealed that Microsoft’s revenue was $23.2 billion for the quarter that ended on September 30, 2014. The company had a 25 percent increase in revenue sales, due in part to its acquisition of Nokia’s mobile phone business. For the three months that ended on September 30, Microsoft’s net income was $4.54 billion, down when compared to $5.24 billion from a year ago, while revenue was $23.2 billion, up from $18.53 billion. Overall, the quarter’s net income could have been higher except for the $1.14... Read more...
While Apple’s event, and its new iPads, was the center of attention yesterday, that did not deter Microsoft from looking to grab some of that attention for its Surface Pro 3. The company has released a new video on its YouTube channel touting that the Surface Pro 3 is “The most productive tablet on the planet.” The video itself is a nice change of pace from the previous ads where Microsoft has pitted its tablet against Apple products. This time, the ad’s focus is solely on the Surface Pro 3, pointing out various features, and doesn’t resort to comparing it to other competitor’s products. In fact, we think the video looks classy, sleek, and professional though... Read more...
Rumors have surfaced that Microsoft has been planning to cease production for its Surface Pro 3 tablet due to weak sales. The unsubstantiated rumors were initially reported by Digitimes that claimed an unnamed supply chain told it of the cancellation. But no sooner did such rumors begin to circulate then Microsoft has denied them on the Microsoft Surface blog.  “Businesses can buy with confidence. We are here to stay,” Microsoft stated in the post. “At Microsoft, we believe in the future of mobile computing, and with Surface, we have brought a unique perspective to market that meets the needs of many mobile professionals, businesses, educational institutions and government... Read more...
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