Items tagged with (NASDAQ:CMCSA)

Monopolies and wild animals are similar in that when you corner them, they will attack. While a bear will eat you, the big telecom monopolies that exist in many states will attack with money spent trying to block anything that might mean more competition for their services. In many areas of Colorado, Comcast is the only option for broadband internet and the company has famously bad customer service and strict data caps on usage. The problem is that there is little or no choice in many areas of the state, and many other states face the same issues. Fort Collins, Colorado, a city of about 150,000 people north of Denver, has a ballot open that would begin talks about the potential for a municipal... Read more...
When you think of the availability of high-speed internet access in the United States, not many people have a wide range of options to choose from. You might have one large cable provider (i.e. Comcast, Charter) to choose from, and if you're lucky (if you can call it that) a second-tier option like AT&T DSL. Customers would like choice when it comes to internet service providers, but big telecoms coupled with local and state governments often get in the way of those aspirations. However, two cities are looking to take the fight to big telecoms by proposing that they build their own fiber internet networks that would service their respective communities. Those two cities are Seattle,... Read more...
The only people who think data caps are a good things are the ISPs that make huge amounts of money by charging customers each month for overages. While ISPs with data caps are in the minority, new research from a company called BroadbandNow has surveyed every internet provider out there and found that out of all the ISPs in its database (over 2,500), 196 of them have imposed data caps. The data caps vary regionally, meaning that some providers will have smaller or larger data allotments in different areas. While 196 providers out of around 2,500 sounds small, the carriers on the list imposing data caps are some of the largest in the country, meaning that large numbers of Internet users are subject... Read more...
If you want a smartphone that can last all day on a charge, and don’t necessarily care about having the all latest high-end features, LG has a new phone that might be right up your alley. Appropriately named the X Charge, the mid-range smartphone’s claim to fame is its monstrous 4,500 mAh battery. For comparison, the recently released Motorola Moto Z2 Play features a 3,000 mAh battery while the incredibly popular Samsung Galaxy S8+ has a 3,500 mAh battery. LG says that the X Charge can “last an entire weekend before needing to recharge”, which could make it a great companion if you need it in a pinch on a weekend camping expedition or are simply prone to forgetting to recharge your phone... Read more...
Google’s motto previously was “Don’t be evil” but it seems as though Comcast might need to take up that slogan soon. Telecom Cable, a small ISP in Texas, is claiming that Comcast resorted to outright sabotage to cripple its business in 2015.According to a lawsuit [PDF] filed in Harris County, Texas, Telecom Cable alleges that Comcast retaliated against it by destroying its networking infrastructure in the Weston Lakes community. The suit claims that Comcast and its contractors destroyed Telecom Cable’s lines despite the fact that they were clearly marked (above ground) with orange paint and “buried cable” flags. Telecom Cable co-owner Anthony Luna had even mailed Comcast a map of its network... Read more...
We're living in a mobile world folks, and you might as well embrace it. The alternative is to reminisce about the good ol' days while yelling at the kids on your lawn, only they won't hear you because they're too busy texting and sending Snapchats on their mobile phones. But I digress (slightly). The point here is that mobile is the present and the future. Even home networking is not immune—Comcast has rolled out a new cloud-based service that allows users to customize their home Wi-Fi through a mobile app. Comcast is not breaking new ground in this regard. Several router makers already offer this type of functionality, including Asus, Linksys, and Netgear. Comcast simply joins the fray with... Read more...
Comcast does not have a stellar reputation for customer service. Just the opposite, it is one of only two companies to be voted by Consumerist readers as the "Worst Company in America," earning the blog's not-so-coveted Golden Poo award in 2010 and again in 2014. Comcast made a vow to change that perception, and there is evidence its efforts are paying off to some degree. Yeah, we're as surprised as you are. After all, this is the same company that made headlines when one of its representatives changed the billing name of one of its customers from Lisa Brown to "A**hole Brown" after she decided to downgrade her service. In other instances of customer disservice, billing names were changed to... Read more...
  During his eight years in office as President of The United States, Barack Obama was often the target of barbs from once presidential hopeful (and former Arkansas Governor) Mike Huckabee. But today, we learned that there is only but so much torture that Huckabee can take, and there is at least one entity out there that is more deplorable than Obama in his eyes — folks, let’s give it up for Comcast! Huckabee took to Twitter to blow off some steam after Comcast missed a scheduled appointment to fix service issues. He started off by going for low-hanging fruit, comparing Comcast to United Airlines… yikes. Is @comcast the United AL version of cable/internet/phone? Has anyone else had DEPLORABLE... Read more...
Comcast has just announced its new unlimited wireless service, Xfinity Mobile. The service supposedly provides “America’s largest, most reliable 4G LTE network along with Comcast’s 16 million WiFi hotspots to provide consumers with a better wireless experience, for less money, on today’s most popular devices.” Xfinity Mobile customers will be able to take advantage of Comcast’s WiFi hotspots when available, and Verizon Wireless’ cellular network coverage when needed. Greg Butz, president of Comcast Mobile, remarked, “We’re doing mobile differently by bringing our customers the best networks and a product designed to save them money in an increasingly data-driven world. Mobility is more important... Read more...
Do you enjoy streaming television shows, but have not settled on just one package? Rumor has it that Comcast will launch app-based Xfinity Instant TV in the next few months. The IPTV service will include a number of packages and target broadband subscribers who do not pay for a traditional cable or satellite television package. There are not too many details about the packages yet, however, the service is expected to be a no-contract offering without “truck rolls” (equipment for a service delivered by a network operator). The packages will likely range between $15-$40 USD and include add-ons for channels like ESPN. Comcast could also potentially develop a version of Xfinity Instant TV that does... Read more...
Comcast's insistence on strapping data caps on customers seems to be at odds with advances in technology as a whole, but tough luck if you're an Xfinity customer, you might getting one anyway (depending on where you live). Remember those 1-terabyte trials Comcast's been trialing in select markets? It's now ready to deploy 1TB (1,024 gigabytes) data caps to a bunch more Xfinity customers across the nation. According to Comcast, more than 99 percent of its customers don't use a terabyte of data on a monthly basis Those who do go over the data limit will be charge $10 for additional 50GB chunks of data (the first two times it happens are free), not to exceed $200 in added data charges per month... Read more...
It turns out the rumors you might have heard about Comcast getting into the wireless phone space were true. Comcast boss Brian Roberts confirmed as much today by announcing plans to partner up with Verizon to launch its own brand wireless service by the middle of next year, effectively making it an MVNO (mobile virtual network operator). There are several hundred MVNOs operating in the United States. The most popular ones tend to be owned by major wireless carriers, such as Boost Mobile (Sprint), Cricket Wireless (AT&T), and MetroPCS (T-Mobile), but that won't be of much concern to Comcast—both it and Verizon enjoy tremendous brand recognition and could make a big splash in the MVNO sector.Image... Read more...
It looks as though Google is having a hard time overcoming the obstacles standing in the way of deploying Google Fiber in Nashville, Tennessee. When we last touched on the story, Google Fiber was lobbying to push “One Touch Make Ready”, which would allow Google to move Comcast and AT&T equipment installed on utility poles as needed — using approved personnel — to speed up fiber deployments throughout the city. Needless to say, Comcast and AT&T weren’t happy about the thought of a third-party manhandling its equipment, let alone the thought of another competitor entering the market. One operative close to the entrenched players told Nashville Scene earlier this month, “Just because you... Read more...
Congratulations people of Chicago, Comcast just expanded the availability of its 1-gigabit broadband Internet service to your area. That sounds like reason for celebration, right? It should be except that compared to same service in Atlanta and Nashville, it costs twice as much for the speedy Internet connection. In Atlanta and Georgia, Comcast offered new customers willing to commit to three years of service a rate of $70 per month. Those who wanted no part of a long-term contract could pay $140 per month, which is what Comcast is charging for its 1Gbps service in Chicago. Unfortunately, Comcast isn't making the same discounted offer to Chicago residents, though they're effectively paying double.... Read more...
If you’re a tech nerd like all of us here at HotHardware, you crave speed. Faster graphics cards, faster processors, faster SSDs, faster smartphones — you get the idea. And of course, who wouldn’t want faster internet at relatively reasonable prices? In markets around the United States where there is little to no competition in the ISP arena, customers are usually stuck with just one broadband provider (meaning that you have no choice but to accept their data speeds and prices). It is because of this dark cloud surrounding the U.S. broadband internet industry that many enthusiasts become positively giddy about the prospects of Google Fiber coming to town (for reference, I pay $70 a month for... Read more...
If you’re a Nashville resident that’s looking to hop on the gigabit internet bandwagon and don’t won’t to wait around for the Google Fiber network build-out, you have a new option. Comcast today announced that its DOCSIS 3.1-based gigabit internet service trial is now available to residents and businesses in the Nashville, Tennessee area. Nashville is only the second market in the country to boast DOCSIS 3.1 service, following Comcast’s rollout in Atlanta just over a year ago. The good thing about going the DOCSIS 3.1 route is that Comcast can take advantage of gigabit internet speeds using existing cabling infrastructure that is already running to homes and businesses. It should be noted, however,... Read more...
It was with good intentions that Comcast took to Twitter to promote Comcast Cares Day, an annual event in which thousands of its employees go out and volunteer in their communities. What Comcast didn't take into account is the snarky nature of Twitter and backlash it would receive on the social network. Comcast created its own hashtag to draw attention to its philanthropic outreach effort—#ComcastCaresDay—but instead of good vibes and high fives, it attracted a mountain of mockery. Some if it came from ticked off Comcast subscribers who were taken aback by what they viewed as obvious irony, while others simply jumped at the chance to knock the company down a peg or two. In that way, Comcast was... Read more...
Comcast has sparked the ire of customers across the country with its restrictive broadband data caps. Earlier this week, we reported that during the first half of 2015, Comcast received 863 complaints about its data caps. However, for the second half of the year, those complaints skyrocketed to nearly 8,000 as it expanded its data cap “trials” to additional markets. And it’s not just customers that are fed up with data caps; the Federal Communications Commission (FCC) has also let it be known that it won’t tolerate such nonsense. In fact, the FCC stipulated that in order for Charter to win approval for its Time Warner Cable acquisition, it cannot impose data caps on customers for the next seven... Read more...
Cable ISP customers aren't real keen on Comcast's broadband data caps and they're letting the Federal Communications Commission know about it in rising numbers. In the second half of 2015, there were 7,904 complaints about data caps, up from 863 complaints in the first half of the year. As of April in this year, the total was 1,463. Comcast, one of just two outfits to earn Consumerist's "Worst Company in America" title on more than one occasion (2010 and 2014), knows it needs to do a better job satisfying customers. That's why the ISP went on a hiring spree in March of last year, at the time noting it was undergoing a transformation that was all about "shifting our mindset to be completely focused... Read more...
Comcast is now offering its gigabit Internet service in the Atlanta area to compete with Google Fiber, but in reality, it’s unfortunately not really much competition at all. For starters, Comcast is offering the service at $70 per month, which matches the Internet-only Google Fiber package, but you must signup for a restrictive three-year contract to secure that pricing. But the hits don’t stop there — if you forgo the three-year contract, you’ll pay a more princely $139.95 per month AND face monthly 300GB data caps. We hate to say it, but gigabit Internet service with a relatively low 300GB data cap (or any data cap at all for that matter) seems incredibly harsh when you’re paying $140... Read more...
Following a successful trial to a single customer's home in Philadelphia, Comcast is confident that it's ready to begin deploying the world's first DOCSIS 3.1-powered gigabit Internet service to several U.S. cities. The first of these will be Atlanta and Nashville, which will receive the upgrade in early 2016, followed by Chicago, Detroit, and Miami in the second half of the year. Gigabit Internet, though relatively scarce, is far from new—companies like Google and AT&T have been expanding their fiber optic networks to offer business and residential customers 1Gbps downloads and uploads. But what's different about Comcast's DOCSIS 3.1 approach is that it doesn't require a new and costly fiber... Read more...
Let the confetti fly, Comcast has served up a 1Gbps Internet connection to a single home in Philadelphia, Pennsylvania! Okay, maybe that isn't cause for balloons and streamers, though it's a notable achievement because the connection is the first to use a DOCSIS 3.1 modem on a customer-facing network. The significant of using a DOCSIS 3.1 modem in a customer's home is that it paves the way for 1Gbps Internet on Comcast's existing network infrastructure. It's not like competing 1Gbps (and higher) broadband roll outs that require extensive network upgrades -- all Comcast needed in this case was a new modem, a software upgrade, and a "few good engineers." "The beauty of DOCSIS 3.1 is that it is... Read more...
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