Items tagged with reliability

When it comes to the personal computing market, Apple is considered the cream of the crop these days. But a new quarterly report from PC repair firm, RescueCom, shows that increasing numbers of Apple customers are having trouble with their beloved Macs. Lenovo has been crowned as the most reliable, while ASUS, despite losing market share, beat Apple to claim the No. 2 spot. So says the first Computer Reliability Report of 2011, which covers Q1. RescueCom determines reliability by comparing the units shipped by a specific manufacturer versus the number of repair calls for that brand. Granted, the company admits that this methodology isn't perfect. It depends on the likelihood that a customer will... Read more...
A week ago today we posted an article examining the so-called "Apple Tax" and whether or not it exists. While the nomenclature isn't actually accurate, as it turns out, Apple does charge a premium for its parts, though it can be argued the Cupertino company provides a little extra as well, whether it be an IPS panel or "eye-catching designs." The story sparked quite the conversation in our comments section, and now we have another question: Are Apple computers more reliable and better supported than other PCs out there? According to PC World's user survey, the answer is a resounding "Yes." The survey attracted an "unprecedented" 79,000 responses, in which "Apple once again smoked the competition... Read more...
In early August Microsoft released a pair of performance and compatibility updates. Now they’ve released four (yes, four) more updates as we await Windows Vista SP1.The first, KB941649, addresses “the compatibility, reliability, and stability of Windows Vista.” This type of vague description always makes me feel warm and fuzzy about an OS’s reliability. You can read the full description at the link, but the words “stability” and “reliability” are used a lot. Two interesting fixes are improved stability of wireless network services and shortened startup time.There are three other updates, including a rollup of prior USB fixes.  However, startup time, one of the most hyped "improvements" in... Read more...
There has been much speculation recently about Windows Vista SP1 Beta, and even rumors and sightings around the web.  There was also a "leak" of some pre-Beta patches a week or so ago.  Microsoft has now officially released them. Microsoft still isn't commenting on when a beta of Service Pack 1 for Vista will be officially released (our money is on November), but the company has posted two updates that are expected to be part of that final package: the "performance and reliability" update and the "compatibility and reliability" update. These are official releases.The "standalone updates" have been posted to Microsoft's support site, and users will need to validate their Vista installs... Read more...