Items tagged with galaxy note 7

After last year's fiery Galaxy Note 7 disaster, many didn't know whether the "Note" brand was damaged forever or if Samsung would be able to shake off the bad press and move forward. Well, it looks though it’ll take more than battery fires to keep people away, as Samsung just announced that the Galaxy Note 8 has set a new preorder record for the Note family. According to Samsung, more people preordered the Galaxy Note 8 than any other previous Note launch, including the highly anticipated (at the time) Galaxy Note 7 (although the company didn’t give any concrete sales numbers). Either way, that’s a pretty solid victory for Samsung given the Galaxy Note 7 baggage and the fact that the Galaxy Note... Read more...
Samsung announces its brand-new Galaxy Note 8 flagship earlier this week, and why we all knew that the smartphone wouldn’t be cheap, many shuddered at its ~$950 price tag. However, there is a way to get the Galaxy Note 8 at a steep discount, although you will have to trade in your existing smartphone to take advantage of the promotion. This particular loyalty promotion is being aimed solely at previous Galaxy Note 7 owners — all others are ineligible. If you bought a Galaxy Note 7, and were forced to return it due to the exploding battery fiasco, you are eligible to receive a $425 discount on the purchase of the Galaxy Note 8. So how does this work? For starters, you will have to go to Samsung’s... Read more...
The wait is nearly over for Samsung’s next generation stylus-equipped flagship smartphone. A new report says that the South Korean electronics giant has penciled in Wednesday, August 23rd as the unveil date for the Galaxy Note 8. Samsung is expected to adopt the design language of the Galaxy S8 family for the Galaxy Note 8, which means that we should see new bezel-less Infinity Display, glass on both the back and front of the device, and a rear-mounted fingerprint reader (if Samsung can’t get its in-display fingerprint sensor operational ready in time). Where the Galaxy Note 8 is expected to distance itself from the Galaxy S8 and Galaxy S8+ is with the aforementioned S-Pen (and accompanying software... Read more...
Samsung has officially announced the Galaxy Note Fan Edition (FE), thereby affirming its belief in resurrection, at least as it applies to the ill-fated Galaxy Note 7. The new Galaxy Note FE is Samsung's attempt at an "eco-friendly project," and though not stated, also as a way to mitigate the losses from its Galaxy Note 7 recall that hit the company to the tune of an estimated $5.3 billion.It was previously assumed that the Galaxy Note FE would essentially be refurbished Galaxy Note 7 devices. That is still true, though it does not look like Samsung will be using any of the parts that were returned to the company after being in use by customers. Instead, Samsung said the Galaxy Note FE is being... Read more...
The Galaxy Note 7 is a black eye for Samsung, one that largely faded with the release of the Galaxy S8 and Galaxy S8+. And when the Galaxy Note 8 comes out, it will have nearly faded away completely, save for the history books. That said, the Galaxy Note 7 was actually a really good handset, save for its nasty habit of overheating and catching fire. While Samsung was able to weather the financial storm of a global recall, it will look to recoup some of its losses by selling refurbished models as Fandom Edition handsets.It is a bit of a quirky strategy, though the alternative is to take a total loss on all of those returned handsets, minus what Samsung might be able to salvage from parting them... Read more...
Samsung’s nightmarish Galaxy Note 7 saga is far from over. After an explosive launch in September of last year, numerous battery fires brought a lot of negative attention to the Samsung brand and the company lost millions as a result of the subsequent recalls and replacement smartphones and cash offered to affected customers (not to mention compensation for wireless carriers). Samsung could have easily tucked its tail between its legs and shut the door on the Galaxy Note 7 entirely, but the company will begin reselling the smartphones in June. As we’ve reported previously, these refurbished smartphones will have a smaller battery (3200 mAh versus 3500 mAh). According to ET News, the smartphones... Read more...
We are just a few days away from the official launch of the Galaxy S8 and Galaxy S8+, but one previously launched (and notorious) Samsung smartphone is still making news over six months after it was first unveiled. Samsung today confirmed that it intends to sell refurbished Galaxy Note 7 smartphones dependent on “consultation with regulatory authorities” and “local demand.” We previously heard rumblings about refurbished Galaxy Note 7 devices making their way to consumers just over a month ago. Those reports suggested that the refurbished devices would ship with a smaller battery ranging in capacity from 3,000 to 3,200 mAh, compared to the fire-prone 3,500 mAh batteries that originally shipped... Read more...
Samsung may have been the poster child for electronics battery fires in 2016 with its Galaxy Note 7, but Apple is taking quick action to ensure that one incident involving an iPhone 7 Plus is just a fluke. An Arizona teen recently posted a video to Twitter which showed her iPhone 7 Plus in a bathroom with white smoke billowing from its casing. In the video, which has since gone viral and contains NSFW language, Brianna Olivas is in disbelief at what is unfolding before her eyes. According to Olivas, the phone was charging next to her head while she was asleep, until her boyfriend walked over and put the phone on the nightstand. Moments later, the phone was making a squealing noise and then smoked... Read more...
We thought that we had heard the last of Samsung’s Galaxy Note 7, but it looks as though the story just won’t die. When we last visited the Galaxy Note 7, Samsung confirmed that the smartphone’s fiery temper was the result of irregularly-sized batteries and other manufacturing irregularities. While the cause of the Galaxy Note 7 fires and subsequent global recall is now known, there are still millions of smartphones just sitting there in warehouses, adding absolutely nothing to Samsung’s bottom line. However, a new report suggests that Samsung might refurbish its quarantined smartphones that haven’t already burned to crisp. It is said that Samsung will outfit the Galaxy Note 7 smartphones with... Read more...
At long last, we have some details on why exactly some of Samsung's Galaxy Note 7 devices were prone to overheating and catching fire, including replacement handsets that used batteries from a different manufacturer. Samsung has completed its investigation and determined that irregularly sized battery packs were to blame in many cases, while problems in manufacturing affected others. These details have not yet been made public from Samsung—the South Korean handset maker will hold a press conference on Monday to talk about the defects. However, The Wall Street Journal received word early and while the battery was suspected to be the culprit all along, this is the first time that a reasonable explanation... Read more...
By this point, you would think that anyone with more than a few marbles rolling around in their head would have turned in their Samsung Galaxy Note 7 by now. Samsung has gone above and beyond to give affected customers credits, gift cards, and even replacements in the form of Galaxy S7 or Galaxy S7 Edge smartphones. Samsung’s efforts (along with help from carriers) has for the most part succeeded. The company announced last week that it has recovered over 96 percent of the Galaxy Note 7 smartphones that are out in the wild. “Together with our wireless carriers, we have taken aggressive action to limit the remaining phones’ ability to work as mobile devices, further enhancing participation in... Read more...
According to a new report out of South Korea, Samsung has come to a conclusion on the cause for the Galaxy Note 7 fires that caused such a ruckus during the closing months of 2016. Surprise, surprise: it was batteries all along. Although Samsung isn’t expected to release its official findings until January 23rd, a source within the company has already revealed the results of the report to the press. Although some had opined that a hardware design defect contributed to the cause of the fires (i.e. there not being enough physical space inside the chassis for the battery), all signs pointed to faulty batteries in the end. According to the source, Samsung conducted repeated tests in its own laboratories... Read more...
The ongoing Galaxy Note 7 saga appears to be finally winding down. In its most recent earnings forecast, Samsung has already recovered financially from the explosive fiasco and is looking ahead to record profits. Likewise, the U.S. Federal Aviation Administration (FAA) is ending the pre-boarding practice that required airlines to warn customers that Galaxy Note 7 devices are strictly prohibited. So, why the change of heart from the FAA given the obvious safety risks of allowing the smartphones aboard aircraft filled with hundreds of people? The FAA and Samsung cite an incredibly high return rate of 96 percent for phones that were sold to consumers. “Together with our wireless carriers, we have... Read more...
Things were looking pretty grim for Samsung when it threw in the towel and issued a global recall for its fire prone Galaxy Note 7 devices after failing to fix the problem with an initial round of replacements. Despite the setback, Samsung reported preliminary fourth-quarter operating income of 9.2 trillion won (around $7.8 billion in U.S. currency), a 50 percent jump from the same quarter a year ago and its largest profit in three years. The unlikely turn of events in Samsung's bottom line is the result of the South Korean electronics maker having a robust mobile lineup and is especially attributable to its flagship Galaxy S7 and Galaxy S7 Edge handsets. Those two phones helped Samsung weather... Read more...
It has now been over two months since Samsung issued a global recall for its fire prone Galaxy Note 7 handset and there is still no explanation as to what was causing the batteries in affected units to overheat. That is important information, both for Samsung and the general public who want reassurance this was a one time thing. Well, good news—Samsung apparently wrapped up its investigation and will make its findings public later this month.We will have to take Samsung's word on its findings, at least initially. Once it explains exactly what caused some Galaxy Note 7 handsets to overheat and explode, there could be third-party investigations into the matter to corroborate Samsung's conclusion.... Read more...
Samsung’s Galaxy Note 7 was one of the most spectacular flops to hit the tech circle during 2016. What looked to be a promising flagship device was ultimately undone by internal batteries that had a tendency to overheat, causing the Galaxy Note 7 to burst into flames. With all the negativity surrounding Samsung over the past few months, you would think that Apple would have been able to take advantage of the situation and nudge some irate customers over to the iPhone camp. However, Stephen Baker, primary hardware analyst for NPD Group Inc., says that Galaxy Note 7 customers stayed within the brand rather than jump ship at the first sign of danger. “Most of those who bought or wanted to buy a... Read more...
It is all fun and games until somebody gets hurt, right? Luckily no one was injured during a Virgin America flight on Tuesday when the crew suspected one of the passengers of bringing a recalled Galaxy Note 7 on board the plane. There was no Galaxy Note 7 (our full review, pre-explosion events) handset to be found, only a wireless SSID (Service Set Identifier) indicating the presence of one, presumably as a prank gone wrong. Back in October, the U.S. Department of Transportation banned Galaxy Note 7 devices from flights going into or flying out of the United States after multiple reports of the troubled handset overheating and catching on fire. That includes carry-on and checked baggage.... Read more...
Earlier today, we reported that Samsung will be issuing an update to all remaining Galaxy Note 7 smartphones that will effectively brick them. We assumed that all U.S. carriers would be taking part in order to get as many of these fire-prone devices as possible off the street. Well, we were definitely wrong, because Verizon Wireless has just issued a statement saying that it will not send the death ROM update to Galaxy Note 7 devices. Interestingly enough, the company says that it is taking this precaution in order to ensure the safety of its customers in the case of an emergency. The statement reads: Verizon will not be taking part in this update because of the added risk this could pose to... Read more...
The nightmarish Galaxy Note 7 saga is finally coming to an end. While Samsung has recalled the smartphone, which had a fiery launch over the summer, there are still some customers out there that are inexplicably holding on to the devices. And there’s still the slight possibility that unsold inventory could find its way into the hands of the public. In order to combat these situations and prevent future fire-related incidents from happening with the smartphones, Samsung officially announced today that it will effectively “brick” remaining devices in the United States with an over-the-air (OTA) update. The OTA update will be distributed starting November 19th to all U.S. carriers within 30 days.... Read more...
In attempt to clot the wound inflicted by the Galaxy Note 7 debacle, Samsung has ponied up for full-page apology ads in several major newspapers in the United States. The ads, which run in print (as opposed to online), only address the Galaxy Note 7 and not the 2.8 million top-loading washing machines Samsung recently recalled over hundreds of reports of "excessive vibration" causing the top to fling off. In one instance, an affected model resulted in a broken jaw. As to the Galaxy Note 7, Samsung issued a second and final recall after discovering that replacement handsets suffered the same overheating and exploding issue as the original model. Samsung incorrectly determined that swapping the... Read more...
Samsung can thank its lucky stars that it is not singularly focused on the smartphone market. Had that been the case, its third quarter earnings report would have been devastating. As it stands, the South Korean electronics and semiconductor outfit saw its third quarter profit slip 30 percent to 5.2. trillion won (around $4.5 billion) as a direct result of the Galaxy Note 7 fiasco. It is also fortunate for Samsung that it has a diverse smartphone lineup. While the Galaxy Note 7 recall proved costly and caused earnings in Samsung's mobile division to "decrease significantly" on a sequential basis, "continued stable sales" of its Galaxy S7 and S7 Edge help weather the storm. The can be said of... Read more...
Samsung is continuing to make efforts to atone for its Galaxy Note 7 debacle, aiming its latest mea culpa at affected owners living in its home country of South Korea. The offer over there is to exchange the recalled Galaxy Note 7 for a either a Galaxy S7 or S7 Edge handset at half price and then be eligible to trade up to a Galaxy S8, S8 Edge, or Galaxy Note 8 at no cost when the phones launch next year.The South Korean phone maker ended production of the Galaxy Note 7 amid ongoing reports of devices overheating and catching fire. Samsung thought it had a handle on the situation when it replaced recalled handsets with a version equipped with a different battery, but even those replacement phones... Read more...
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