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Missed your chance to place a pre-order for Google's Nexus 6 smartphone? You're not alone -- the device sold out in a matter of minutes with no option to get in line when Google replenishes its inventory. That's either a bummer or a blessing in disguise if you're willing to consider alternative options such as...
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Recently, Sprint went on the offensive with its data plan by offering families 1GB of shared data for $20 per month and introducing a double data plan that offers 20GB for $100. In response, Verizon and AT&T have fired back with their own updated data plans to entice consumers over to their services.
On Friday...
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We've covered the battles between ISPs and various large-scale content providers multiple times before. From deliberately throttling Netflix users to older spats that prevented Time Warner customers from watching cable channels they'd legally paid for, these kinds of disagreements are common in America these days. A...
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Wireless carriers continue to up the ante in an effort to claim the most subscribers, but which has the best plan? Well, that depends on your needs and situation. For low-end data users, Sprint just ducked under the competition by rolling out a Family Share Pack that offers 1GB of shared data for just $20 per month...
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Here's a PSA from your favorite tech website (HotHardware, of course!): Verizon Wireless is now offering Advanced Calling 1.0 across its nationwide network on select smartphones. Advanced Calling is more commonly known as Voice over LTE, or VoLTE, with Verizon's offering a first-generation service suite available on...
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When was the last time a wireless carrier announced a new service feature without heavy marketing fanfare? Verizon Communications executive vice president and CFO Fran Shammo announced Wi-Fi calling for the service this week, but seemed to play down the importance of the feature. Wi-Fi calling will let customers use...
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Could it be that a TV service provider finally 'gets it'? If you're like most people who subscribe to cable or satellite television, you have dozens if not hundreds of channels that you'll never watch, yet you pay for that tier of service because it's the only way to get the handful of channels you're interested in...
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Verizon will pay a hefty $7.4 million fine as part of a settlement agreement with the Federal Communications Commission to end an investigation into the wireless carrier's use of personal consumer information for marketing purposes without their consent, the FCC announced today. In addition to the fine, Verizon agreed...
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Yes Verizon Wireless, we can hear you now, especially now that you're standing on the shoulders of RootMetrics with a copy of its bi-annual RootScore Report for metro markets in the United States. According to the independent testing conducted by RootMetrics, Verizon's network quality is the best in the country with...
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The finger-pointing between Netflix and broadband Internet Service Providers (ISPs) over which side is at fault for poor quality video streams continues. Things are especially contentious between Netflix and Verizon, the latter of which is accused of intentionally throttling Netflix traffic over the streaming...
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Earlier this week, FCC Chairman Tom Wheeler penned an open letter to Verizon telling the wireless carrier that he's "deeply troubled" by its decision to throttle data for the top 5 percent of users subscribed to the company's unlimited data plans. The way Wheeler sees it, Verizon isn't trying to relieve network...
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For years, Verizon and the other telcos have imposed limits on supposedly "Unlimited" data plans and justified those limits with dubious appeals to network quality of service. While throttling data usage makes a great deal of sense in certain contexts (downtown rush hour being an excellent example), most companies...
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Verizon Wireless has a message for data hogs subscribed to its unlimited 4G LTE service, and to paraphrase, it goes something like this: 'Slow your roll, or we'll slow it for you.' To be more specific, starting in October of this year, Verizon will begin throttling the data connections of users who fall within the top...
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Verizon Communications said it added 1.4 million net retail connections in the second quarter of 2014 to bring its total wireless subscriber base to 104.6 million. Equally impressive is the company's low churn rate of just 1.2 percent, meaning that the vast majority of wireless customers are content with their...
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The ongoing battle between Netflix and ISPs that can't seem to handle the streaming video service's traffic boiled over to an infuriating level for Colin Nederkoon, a startup CEO who resides in New York City. Rather than accept excuses and finger pointing from either side, Nederkoon did a little investigating into why...
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From the beginning, the anti-net neutrality argument has been built on a single premise: Give companies free rein to charge more money for services, and they'll respond by improving the customer experience, rolling out service to more people, and aggressively adopting faster technology. Over the past few months...
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The back and forth between Internet service providers (ISPs) and Netflix as to which side is to blame for poor streaming performance continues with Verizon penning a blog post saying its hands are clean. According to Verizon, it's not throttling streaming video from Netflix, and the reason why some of its customers...
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After Netflix posted a message on broken video streams stating that Verizon’s congested network was to blame, the former went ballistic, going as far as sending Netflix a cease and desist letter. The FCC has now stepped in to investigate (and possibly mediate) the spat. However, it’s not just Netflix...
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More elbow room is being created on 4G LTE networks operated by Verizon Wireless as the wireless carrier rolls out a technology upgrade to more than 300 markets. Called XLTE, Verizon's plan is to enhance its entire 4G LTE network spread across over 500 markets with the faster service by the end of the year. Don't...
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It may have taken a minute or two in order to correct a situation that should never have become a situation in the first place, but according to reports, Verizon Wireless will honor a second year of free data service (100MB/month) to Chromebook Pixel LTE customers who saw their service shut off prematurely. For some...
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It's very likely Google knew from the outset that its Chromebook Pixel with LTE would be a tough sell at $1,449 (price at launch in April 2013), even with its glorious 2560x1700 touchscreen display. To help take some of the sting out of the price tag, Google teamed with Verizon Wireless to offer two years of free...
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Netflix and Verizon are in a bit of a spat at present. The issue is that some Netflix users on Verizon networks started seeing an error message when experiencing a laggy connection that said “The Verizon network is crowded right now” followed by a note that said Netflix was “Adjusting video for...
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