Items tagged with Applecare

Back in the good old days, it used to be rather trivial to replace components on many smartphones. If your battery was dead, you just popped off the back panel and installed a fresh one. Cracked display? Loosen a few screws, lift up the display panel, remove a few flex cables and you're good to go (i.e., iPhone 4/4s). However, as smartphones have become more complex (and laden with glue and more intricate components), those easy repairs have become more difficult to complete on your own. With that in mind, Apple is telling users that they are better off not trying to fix new smartphones like the iPhone 8 and iPhone 8 Plus using components that they source. This is probably not the kind of commentary... Read more...
It looks as though the higher costs of today’s flagship smartphones are being complemented by repair/replacement costs that are also soaring through the roof. In Apple land, the AppleCare+ extended warranty program received a price hike to coincide with the launch of the new iPhone 8, iPhone 8 Plus and iPhone X. AppleCare+ costs $129 for the iPhone 8 and $149 for the iPhone 8 Plus. If you purchase an iPhone X next month, AppleCare+ will cost a staggering $199. But what is really baffling some Apple fans is how much glass replacements will cost under AppleCare+. Apple will replace the front glass on your damaged iPhone 8 or iPhone 8 Plus for $29 under AppleCare+, which is already rather tenuous... Read more...
Apple announced the latest version of its operating system, Mac OS X Mavericks, at WWDC this summer, but we haven’t heard much about it since, and the release date was unknown. Now, a report has emerged that Mavericks will be out as early as this month. 9to5Mac says that several sources have indicated that the AppleCare support staff is now training on Mavericks, learning its new features as well as the installation process and how to handle troubleshooting. The staff will participate in training for six hours for the next few weeks until Mavericks hits the market. It’s possible that Apple will release it shortly after its Q4 earnings call this month. (We wouldn’t mind seeing... Read more...
A Belgian consumer rights organization has announced it will take Apple to court over the company's failure to satisfactorily disclose EU-mandated warranty terms. According to European Union law, consumers are entitled to a two year warranty, free of charge. Apple, meanwhile, charges for an Apple Care warranty after the first year and steers consumers towards this option. It's not hard to see the Belgian group's point. Here are a pair of screenshots from the UK Apple store. That's not the clearest language in the world. Apple's "More Information" page doesn't really improve things. That first comparison point makes it sound like the EU warranty period is some sort of minimal coverage that only... Read more...