Items tagged with American Airlines

Airplane flights can be a bit of a drag. The aisles are cramped, the food tastes strange, and the Wi-Fi and entertainment offerings are often unreliable. Apple is trying to curb flight boredom with their latest offering. Apple Music subscribers will soon be able to access their music on any domestic American Airlines flight with Viasat satellite Wi-Fi. Oliver Schusser, vice president of Apple Music, remarked, “Subscribers can stream all their favorite songs and artists in the air, and continue to listen to their personal library offline, giving them everything they need to truly sit back, relax and enjoy their flight.” Apple Music subscribers will simply need to connect to the Viasat... Read more...
Extreme weather, air traffic congestion, equipment maintenance issues, late arrival of connecting flights...and now iPad software glitch can be added to the list of flight delay causes. On Tuesday evening dozens of American Airlines flights were temporarily grounded due to problems caused by an issue with the software in iPads used in cockpit by AA pilots. The problem apparently struck randomly across the airline's fleet, affecting an app that serves as a navigational aid. In a statement, American Airlines said, "Some flights are experiencing an issue with a software application on pilot iPads. In some cases, the flight has had to return to the gate to access a Wifi connection to fix the issue."... Read more...
Like Jerry Seinfeld in the episode “The Airport”, premium-class passengers enjoy all the perks of non-coach seating; starting today on some American Airlines flights, those comforts include a Samsung Galaxy Tab 10.1. (Meanwhile, like Elaine in the same episode, coach passengers will continue to suffer with full bladders and cramped legs.) The Tabs replace American Airlines’ current personal entertainment devices and will include dozens of movies, TV shows, and audio selections, and will feature a UI skin designed exclusively for the airline. Beginning in 2012, more features are coming, including WiFi, games, and more. It get even better--some of those same seats will offer flyers... Read more...
Thanks to Gogo Wireless, we can say so long to back-of-the seat magazines with partially completed crossword puzzles and hello to in-flight on demand video streaming. The company officially launched Gogo Vision, its previously teased new service that lets flyers stream video content from its library of movies and TV shows. Gogo Vision will be available on American Airlines’ fleet of Boeing 767-200 planes, primarily on intercontinental flights from JFK to Los Angeles or San Francisco. Users can connect to the in-flight Gogo WiFi signal and stream to their own laptop. (Support for other mobile devices such as tablets and smartphones is reportedly coming soon.) Pricing is similar to what users... Read more...
Let's face it: air travel today just isn't what it once was. It's more of a chore than anything else, and it seems that every single airline is out to get you, the consumer. But every so often, those twenty terrible airline stories are broken up by something positive, and that's what we have here. Samsung Mobile has just landed a wild agreement that really helps the partner airline as much, if not more so, than Samsung themselves. The agreement is with American Airlines, and the deal involves Galaxy Tab 10.1 units on a plane. Samuel L. Jackson would certainly approve. The deal aims to provide premium-class in-flight entertainment, and handing out dedicated Honeycomb tablets seems like the perfect... Read more...
Remember the Twilight Zone episode, Nightmare at 20,000 Feet? If only Facebook, digital cameras, and the Internet as we know it today had been around in the 1960s, William Shatner, who played the part of a nervous salesman on his first airplane flight since having a nervous breakdown, could have posted proof that there was a gremlin on the wing trying to tear the engine apart. We're not saying that gremlins remain a problem for domestic flights (they've all but been eradicated since the 1980s), but just in case, we're stoked to learn that Gogo Inflight Internet is running a promotion with seven major airlines to offer free access to Facebook. The social networking service is available starting... Read more...
If you are planning to fly American Airlines from November 1 through November 7, you may be in for a special treat. The airline and Lexus are starting the season of giving early by offering free Wi-Fi in flight on equipped aircraft. The Gogo Inflight Internet service lets customers connect to work or home by offering access to email, social media sites, e-shopping, news, and much more from laptops, smartphones, and PDAs. "American and Lexus want to give customers a little something special this fall by offering free Wi-Fi," said John Tiliacos, American's Managing Director - Onboard Products. "We continue to focus on improving the customer's experience and with this special offer, we hope our... Read more...
For the business traveler (and the traveler in general, really), Wi-Fi is important -- crucial, even. But more important than sustenance? That's exactly what was found in a recent survey by American Airlines and HP, where some 47% of business travelers responded that Wi-Fi was the "most important airport amenity, outscoring basic travels needs such as food by nearly 30 percentage points." The online study gathered results from 1,500 frequent travelers who log more than 20 trips a year on three or more airlines, and it also found that the largest complaint wasn't delayed flights, cramped areas, endless fees or the lack of an AC outlet in coach -- no, it was dead PC batteries. Yes, dead batteries,... Read more...
Surfing the Internet from the friendly skies is becoming a reality for more and more U.S. travelers. American Airlines is taking its experiment with in-flight Wi-Fi out of the trial stage and will be installing Gogo Inflight Internet on more than 300 domestic aircraft over the next two years. More specifically, American will install the Aircell system on its domestic MD-80 and Boeing 737-800 aircraft fleets, starting with 150 MD-80 aircraft this year. In December, Delta said it would offer Gogo Inflight Internet on its planes by the end of this year and on its newly acquired Northwest planes by the end of next year. In January, United Airlines announced its own plans to add in-flight Internet... Read more...