Microsoft Pulls Windows 11 PC Health Check App After Negative User Feedback

Windows 11
Confusion is still swirling around Windows 11 and what PC systems will be fully supported at launch. Microsoft first attempted to address this with the PC Health Check app, but the first iteration was clueless in its attempt to tell users why their systems were incompatible with Windows 11.

Microsoft quickly updated the PC Heath Check app to provide more information on customers' error messages. For example, if a system lacked a TPM 2.0 module, the updated app would explain this deficit when attempting to upgrade. However, Microsoft now admits that even this updated PC Health Check app doesn't go far enough in providing prospective Windows 10 to Windows 11 upgraders with an ideal experience.

"Based on the feedback so far, we acknowledge that it was not fully prepared to share the level of detail or accuracy you expected from us on why a Windows 10 PC doesn't meet upgrade requirements," wrote Microsoft in a blog post this week. "We are temporarily removing the app so that our teams can address the feedback."

windows 11 compatible app

We don't know what changes Microsoft has in store to make the app better, but it says that the app will return in time for the general availability of Windows 11 in the fall. While the new and improved PC Health Check will be ready later this year, actual upgrades from Windows 10 to Windows 11 won't be available until next year.

"Windows 11 is due out later in 2021 and will be delivered over several months," said Microsoft in a blog post last week. "The rollout of the upgrade to Windows 10 devices already in use today will begin in 2022 through the first half of that year."

In the meantime, Microsoft says that customers should consult its minimum system requirements page:

  • Processor: 64-bit capable 1GHz processor (dual-core or better)
  • RAM: 4GB
  • Storage: 64GB
  • System firmware: UEFI, Secure Boot capable
  • TPM: Trusted Platform Module (TPM) version 2.0
  • Graphics card: DirectX 12 compatible or later with WDDM 2.0 driver
  • Display: High definition (720p) greater than 9 inches diagonally, 8 bits per color channel

Currently, Microsoft is stipulating a Ryzen 2000/8th gen Core processor or newer. However, the company is open to extending support to Ryzen 1000/7th gen Core processors.

Brandon Hill

Brandon Hill

Brandon received his first PC, an IBM Aptiva 310, in 1994 and hasn’t looked back since. He cut his teeth on computer building/repair working at a mom and pop computer shop as a plucky teen in the mid 90s and went on to join AnandTech as the Senior News Editor in 1999. Brandon would later help to form DailyTech where he served as Editor-in-Chief from 2008 until 2014. Brandon is a tech geek at heart, and family members always know where to turn when they need free tech support. When he isn’t writing about the tech hardware or studying up on the latest in mobile gadgets, you’ll find him browsing forums that cater to his long-running passion: automobiles.

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