Research from earlier this year showed that
hackers can
remotely unlock and start Honda and Acura vehicles by exploiting a
vulnerability in the remote keyless system. However, cybercriminals targeting the automotive industry don’t have to steal your car when they can steal something potentially more valuable: your data.
General Motors (GM), the automotive company behind the Chevrolet, Buick, GMC, and Cadillac brands, is alerting its customers to a series of cyberattacks targeting the company’s online platform. The notice disclosing the attacks warns of a
data breach, but GM says that there was no breach of its internal systems. As far as the automotive manufacturer can tell, threat actors carried out a credential stuffing attack on its user account platform.
Credential stuffing attacks take compromised user login credentials from various online services and enter them into a different service. The success of this kind of attack depends on users reusing the same username and password across multiple online accounts, which is why unique passwords are an important security measure. Unfortunately, some GM customers reused account credentials, and the attackers were able to use compromised user credentials to gain access to a subset of GM user accounts.
GM detected suspicious login activity between April 11 and April 29 of this year, pointing to a series of credential stuffing attacks that went on for over two weeks. The attackers used access to customer accounts to redeem reward points for gift cards. GM’s notice also states that the attackers could have accessed the following personal information from compromised customer accounts:
- First and last name
- Personal email address
- Personal address
- Username and phone number for registered family members tied the account
- Last known and saved favorite location information
- Currently subscribed OnStar package (if applicable)
- Family member’s avatars and photos (if uploaded)
- Profile picture
- Search and destination information
- Reward card activity
GM has responded to these attacks by suspending GM accounts, requiring their rightful owners to perform password resets to regain account access. The company also says that it reported the attacks to law enforcement and will restore any reward points that were redeemed by the attackers. GM advises customers to use unique passwords for their online accounts going forward and highlights fraud prevention measures, specifically credit freezes and fraud alerts. GM customers with questions concerning the incident can call the toll-free phone number listed in the
notice (PDF).
NW
Nathan Wasson
Nathan grew up with computer hardware news and reviews in the family business and eventually joined the business himself in 2014. He initially joined to make video reviews and help with the podcast, but was soon asked if he would write, and he's been writing about computers ever since. More recently, Nathan has developed a passion for internet privacy, security, and decentralization and likes writing about those topics the most. He spends much of his free time tinkering with Linux distributions, custom Android ROMs, privacy and security tools, and self-hosting solutions. He also started gaming on a PC at a young age and still can't give up Unreal Tournament 2004 and Supreme Commander 2. Beyond computers, Nathan is a car enthusiast and philosophy nerd.
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