Bethesda Caves: Fallout 76 Power Armor Edition Customers Will Get Their Canvas Bags

Fallout 76 players may finally have one thing to smile about. Bethesda has promised that Fallout 76: Power Armor Edition customers will receive replacement canvas bags. The canvas bag debacle is just one of the many difficulties surrounding the release of Fallout 76.

fallout 76 power armor edition

Fallout 76: Power Armor Edition customers should a submit a ticket to Bethesda’s support site by January 31, 2019 to receive their canvas bag. Customers must provide proof of purchase, which must include the product name, date of purchase, and purchase amount. If a customer purchased their game from Xbox Live, PlayStation, or Steam stores, they must include their Gamertag, PSN ID, Steam ID, or email address. Bethesda promises to send replacements “as soon as the bags are ready”.

The Fallout 76: Power Armor Edition costs roughly $200 USD. The set includes the base game with a Tricentennial Steelbook, a Glow-in-the Dark World Terrain Map, 24 Collectible Fallout Figurines, Fallout 76 Tricentennial Edition Bonus In-Game Items, and a Full-Scale Wearable T-51 Power Armor Helmet with a West Tek Canvas Carrying Bag. Customers were quite frustrated when the advertised canvas bag turned out to be a cheaply-made nylon bag.

fallout 76 power armor helmet

Bethesda responded to the issue with the statement:
“Unfortunately, due to unavailability of materials, we had to switch to a nylon carrying case in the Fallout 76: Power Armor Edition. We hope this doesn’t prevent anyone from enjoying what we feel is one of our best collector’s editions
Bethesda decided to apologize to Power Armor Edition customers by giving them “500 Atoms”, which amounts to $5 of in-game currency. Customers were livid; they had been promised a canvas bag with their $200 purchase and instead received a nylon bag and $5. Bethesda is now supposedly giving customers what they truly ordered, but this may be too little too late.

fallout 76 in game

Most Bethesda games are a little buggy, but Fallout 76 has been particularly bad. Textures fail to render, audio is inconsistent, players often freeze, quests are difficult to complete due to glitches, and loot is erratic. Bethesda released a massive patch soon after the game was released, but there were still many glitches. Some customers even tried to get a refund, but Bethesda refused to comply with their request.

Bethesda may be sued for “deceptive trade practices” thanks to -- well, the fallout -- from the game release. Migliaccio & Rathod LLP, a law firm based in Washington, D.C., argues that Bethesda’s strict return policy and incredibly buggy game are reason enough for a class-action lawsuit. The firm warned that they have “years of experience in class action litigation against large corporations.”

It appears that Bethesda is trying to make amends with its customers. They have promised to communicate with players more and to provide weekly updates on the progress being made in the game. It will be interesting to see whether the canvas bag replacement and frequent updates will be enough to appease Fallout 76 players or if Bethesda soon will be in court.

Show comments blog comments powered by Disqus