Fallout 76 Outrage Sparks Bethesda Apology, Reassurances Of Better Communication

After facing backlash from gamers over a boatload of Fallout 76 bugs, allegedly reneging on refund offers, and coming under investigation by a law firm specializing in class action lawsuits, Bethesda is ready to talk. In a Reddit post, the developer says that it is promising to be more transparent in the future with gamers on how it works to make improvements and enhancements to Fallout 76.

"We didn’t want you to think the silence meant nothing was happening," wrote the company on Reddit. "We're sorry and understand this was not the right approach, and we’ll work to make a better bridge between you and the dev team at BGS."

Fallout 76

Rather than keep its customers in the dark, Bethesda pledges to provide weekly updates on progress being made with the game and will strive to release patch notes at a faster clip. "We’d like to make these articles weekly to make sure you know what the studio is working on as it relates to issues you may be experiencing, quality of life requests you have, or new features they’re excited to share," Bethesda added.

Looking towards the immediate future, Bethesda says that an update coming on December 4th will increase players' stash limit, boss loot is now correctly doled out, and an issue where players were stuck in Power Armor has been addressed (among other things). Looking further out, on December 11th there will be another update with a push-to-talk setting for Voice Chat and a new Bulldozer to help clear small trees and rocks to help facilitate setting up your C.A.M.P.

In a separate post on the Fallout blog, Bethesda admits that its November 19th patch was incredibly large (especially for Xbox One and PlayStation 4 gamers), and that it is working to reduce the file size in subsequent updates. 

"As we continue to read your feedback and watch your streams, we understand there are also a number of frustrating issues," Bethesda added in the blog post. "We want you to know that we’re committed to rolling out fixes and features on a regular basis, and implementing changes based on your feedback."