Microsoft Helps Surface Pro X Users Avoid Arm App Incompatibility Disappointment

surface pro x angle
Microsoft's brand-new Surface Pro X convertible began shipping to customers earlier this week, and we've already seen that the device is surprisingly accessible when it comes to repairability. And we also can't argue with the good looks of the device, which has rounded edges, a slimmer chassis, and smaller display bezels than the Surface Pro 7.

However, one aspect of the Surface Pro X that has come under fire from reviewers (and those that plunked down at least $999) is app compatibility -- or rather, the lack thereof in many cases. This problem was confounded by the act that it wasn’t made clear in the Microsoft Store that the Surface Pro X is incompatible with a number of apps (specifically x86-64 apps).

Earlier this week, if someone who was new to the Windows 10 on Arm world were to obtain a Surface Pro X, the Microsoft Store would allow you to purchase apps that were in fact incompatible with the system. This should have been something that Microsoft could have easily avoided from the start by filtering out incompatible apps.

arm surface 2

The folks over at Windows Central have noted that with Microsoft Store version 11911.1001.8.0, the folks from Redmond are doing a much better job of filtering out incompatible apps to prevent users from making unnecessary purchases and attempting to install apps that won't run at all. These incompatible apps won't show in search results, and they also won't be visible if you simply browse the store.

According to Windows Central, apps like Affinity Photo and Broforce that are incompatible (but previously were visible to Surface Pro X users) now don't appear at all. On the other hand, some apps like Grand Theft Auto: San Andreas still show up even though they're incompatible. In other words, it's a work in progress, but shows that Microsoft is as least committed to making things less nerve racking for customers.

The Surface Pro X is capable of running 32-bit x86 apps in emulation mode, and can natively run apps that are compiled for ARM64. The device, however, under no circumstances can run 64-bit x86 apps.

Brandon Hill

Brandon Hill

Brandon received his first PC, an IBM Aptiva 310, in 1994 and hasn’t looked back since. He cut his teeth on computer building/repair working at a mom and pop computer shop as a plucky teen in the mid 90s and went on to join AnandTech as the Senior News Editor in 1999. Brandon would later help to form DailyTech where he served as Editor-in-Chief from 2008 until 2014. Brandon is a tech geek at heart, and family members always know where to turn when they need free tech support. When he isn’t writing about the tech hardware or studying up on the latest in mobile gadgets, you’ll find him browsing forums that cater to his long-running passion: automobiles.

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