Samsung Pauses Galaxy S8 Android Oreo Rollout After Reports Of Unexpected Reboots

android oero 2
Galaxy S8 and Galaxy S8+ owners were excited to learn that Samsung’s Android 8.0 Oreo update had exited beta, and was being distributed to regular customers. Samsung initially began the over-the-air (OTA) rollout for users in Germany, and then expanded it to additional global markets.

Unfortunately for Samsung (and Galaxy S8/Galaxy S8+ owners), there appears to be a major bug in its Android Oreo update. The update, G950/G955-FXXU1CRAP, was pulled from Samsung's servers yesterday following wide availability for customers in Turkey, Norway, the UAE, India, Belgium, Germany, France, and Poland (along with the aforementioned Germany). Today, we're learning that the reason for pulling the update was due to it causing Galaxy S8 and Galaxy S8+ phones to restart unexpectedly.

Samsung provided the following statement to SamMobile:

Following a limited number of cases where Galaxy S8 and S8+ devices have rebooted unexpectedly with the Android 8.0 Oreo, we have temporarily stopped the rollout of the update. We are investigating the issue internally to ensure that the impact to the affected devices is minimized and the rollout of the update can resume as quickly as possible.

It is unclear how such a problem wasn't uncovered during the lengthy period between Android Oreo's initial public release (August 21st, 2017) and today. In addition, there was an extended beta period during which regular consumers were able to test the software and provide their feedback, so it's interesting that such a show stopping bug was able to squeeze through.

Samsung Galaxy S8 Phones

With that being said, we don't know when Samsung will be able to deliver a fully functioning Android Oreo update for Galaxy S8 and Galaxy S8+ owners. We hope its sooner rather than later, but providing a stable release is more important at this point.

On a side note, we joked in our previous article that despite the G955XXU1CRAP designation for the pulled firmware, that Android Oreo was far from "crap". However, in this instance, with this particular Samsung release, the naming was quite apt...

Brandon Hill

Brandon Hill

Brandon received his first PC, an IBM Aptiva 310, in 1994 and hasn’t looked back since. He cut his teeth on computer building/repair working at a mom and pop computer shop as a plucky teen in the mid 90s and went on to join AnandTech as the Senior News Editor in 1999. Brandon would later help to form DailyTech where he served as Editor-in-Chief from 2008 until 2014. Brandon is a tech geek at heart, and family members always know where to turn when they need free tech support. When he isn’t writing about the tech hardware or studying up on the latest in mobile gadgets, you’ll find him browsing forums that cater to his long-running passion: automobiles.

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