Expecting Your Xbox Series X Amazon Preorder On Launch Day Might Be Wishful Thinking
Several Twitter users have posted snippets of emails they have recently received from Amazon. The emails state, “We're contacting you about your order of Xbox Series X to let you know in advance that you may not receive this item on the day it is released due to high demand.” Amazon then notes that they are working with their suppliers to get more inventory and that they will keep their customers updated on their progress.
Many of these same Twitter uses noted that they have yet to receive a shipping date from Amazon. Some are concerned that this means that Amazon may cancel their order altogether, although there is currently no indication that this will happen. Interestingly, the Amazon email seems to have been sent to primarily American customers. Several Twitter users in Canada and the United Kingdom stated that they have not received a comparable email from Amazon.
Getting the same email from Amazon about potential Xbox Series X launch day delays as they sent for my PS5 preorder.— Jonathon Dornbush - Black Lives Matter (@jmdornbush) September 25, 2020
Definitely seems like they're just covering their bases for whatever happens. pic.twitter.com/W2n5NHb4Ad
The whole Xbox Series X and Xbox Series S pre-order process has been quite a mess. Pre-orders were supposed to open for the consoles and their accessories on September 22 at 11am EDT. However, both Amazon and Best Buy were delayed by nearly an hour, while GameStop set up a strange and frustrating queue system.
Amazon has also sent a similar email to those who pre-ordered the PlayStation 5 or PlayStation 5 Digital Edition. Sony has even officially apologized for the messy state of their pre-order system. They remarked that they are actively working on making more consoles available for pre-order and that there should be consoles available for the holiday season. Many consumers are now more irritated than excited about the upcoming consoles. Let’s hope that both Sony and Microsoft have learned something from their pre-order fiascos.