Items tagged with office depot
The Federal Trade Commission (FTC) has hit Office Depot with a $25 million fine for its part in an expansive scheme to trick customers into paying for oftentimes unnecessary computer repairs. Office Depot used software provided by Support.com to in effect lie to customers about the existence of viruses and malware on their computers. According to the FTC report, Office Depot stores used software called PC Health Check, which was supplied by Support.com. Office Depot offered up the software as a free tool that would tell a customer if their system was compromised by malware. However, according to the FTC, the PC Health Check software presented customers with a “No Win Scenario”, to...
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When services are provided for free, it's important to evaluate whether or not there's a major caveat that comes along with it. According to an investigation by CBS News, the free "PC Health" checkup provided by Office Depot carries a big one: you could be encouraged to shell out money to fix a nonexistent problem. If this sounds like a shady mechanic or cars salesman, it's essentially the same thing. Office Depot is accused of telling customers that there are serious issues on their PCs, such as installed malware, even when that's not the case, and can charge them upwards of $180 for the privilege of "removing" it. To test the ploy, CBS purchased a handful of computers and brought them into...
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Every so often, there's a product category that truly transcends, and you can tell from the get-go that it's going to have a massive impact on society if given enough time. 3D printing is one of those things. It has already taken off in the hacker / Maker-space, and there are plenty of Kickstarter success stories surrounding the world of 3D printing. Now, however, we're starting to see these devices cross over into the mainstream, and perhaps save a store that has become increasingly irrelevant now that Amazon, NewEgg and a host of other e-tailers exist. Office Depot has just announced that it will soon begin stocking the Cube and the CubeX, two 3D printers that have previously been available...
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