Items tagged with (NASDAQ: CMCSK)
When it comes to customer horror stories, Comcast is the gift that keeps on giving. Last month, we reported on a true nightmare of a call tech blogger Ryan Block had to deal with, with Comcast ultimately admitting that the customer service rep stuck to protocol. You'd think that after that debacle, the company might try to calm down its aggressive tactics, but not so. Yesterday, Reddit user ireadallthecomments, real name Tim Davis, submitted a video of his experience in dealing with a Comcast rep, and it's the kind of cringe-worthy transaction I personally can't endure listening to. The folks over at The Consumerist broke the video down into eatable chunks, however, and as expected, the experience...
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Look out, ADT and Vivint. Comcast is getting into the home security and control business, and it’s hitting the ground running, thanks to its Xfinity services. The new Xfinity Home Control provides remote access to your thermostat and lighting, not to mention video monitoring you can view from afar. Given the company’s position as a cable and Internet provider, it makes sense that Comcast would move into other home-related services that play off its strengths and technologies. a Comcast is kicking off its Xfinity Home Control service with a $99.95 starter kit that includes equipment. The service starts at $9.95. The EcoSaver service is also available for users looking to reduce their...
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