Items tagged with Comcast

Should privacy on the internet come at a premium? FCC Chairman Tom Wheeler does not think so. Wheeler has been battling ISP’s in order to guarantee that all internet customers have an equal amount of privacy. He remarked, “I would hope that privacy doesn't become a luxury item”. This comment is an obvious snub to... Read more...
Internet providers are still hashing out issues with the FCC. In particular, Comcast is currently defend its “pay-for-privacy” model to the FCC [PDF]. Comcast has even contended that  “the FCC has no authority to prohibit or limit these types of programs.” So what exactly is the “pay-for-privacy” system?... Read more...
Comcast is back in the news again. Yesterday, we reported on Comcast’s part in making it more difficult for Google to deploy its high-speed Google Fiber internet service in Nashville, and today we’re hearing that the media giant is facing a $100 million lawsuit in the state of Washington. So what exactly did... Read more...
If you’re a tech nerd like all of us here at HotHardware, you crave speed. Faster graphics cards, faster processors, faster SSDs, faster smartphones — you get the idea. And of course, who wouldn’t want faster internet at relatively reasonable prices? In markets around the United States where there is little to no... Read more...
Comcast just announced its plans to introduce Xfinity Prepaid Services. This is a pay-as-you-go plan which allows customers to “refill” their subscription at any time for seven- or thirty-day periods. The service will be available later this year in Illinois, Michigan, Georgia, Florida, and Indiana and nationally by... Read more...
If you’re a Nashville resident that’s looking to hop on the gigabit internet bandwagon and don’t won’t to wait around for the Google Fiber network build-out, you have a new option. Comcast today announced that its DOCSIS 3.1-based gigabit internet service trial is now available to residents and businesses in the... Read more...
It was with good intentions that Comcast took to Twitter to promote Comcast Cares Day, an annual event in which thousands of its employees go out and volunteer in their communities. What Comcast didn't take into account is the snarky nature of Twitter and backlash it would receive on the social network. Comcast... Read more...
Comcast has sparked the ire of customers across the country with its restrictive broadband data caps. Earlier this week, we reported that during the first half of 2015, Comcast received 863 complaints about its data caps. However, for the second half of the year, those complaints skyrocketed to nearly 8,000 as it... Read more...
Cable ISP customers aren't real keen on Comcast's broadband data caps and they're letting the Federal Communications Commission know about it in rising numbers. In the second half of 2015, there were 7,904 complaints about data caps, up from 863 complaints in the first half of the year. As of April in this year, the... Read more...
Comcast is now offering its gigabit Internet service in the Atlanta area to compete with Google Fiber, but in reality, it’s unfortunately not really much competition at all. For starters, Comcast is offering the service at $70 per month, which matches the Internet-only Google Fiber package, but you must signup for a... Read more...
Following a successful trial to a single customer's home in Philadelphia, Comcast is confident that it's ready to begin deploying the world's first DOCSIS 3.1-powered gigabit Internet service to several U.S. cities. The first of these will be Atlanta and Nashville, which will receive the upgrade in early 2016... Read more...
It’s hard to believe that anyone in the United States expects the cable industry to react quickly to anything; be it customer complaints, innovation, or even something as simple as showing up on time for a scheduled service appointments. However, if you threaten a steady revenue stream for America’s cable giants... Read more...
Let the confetti fly, Comcast has served up a 1Gbps Internet connection to a single home in Philadelphia, Pennsylvania! Okay, maybe that isn't cause for balloons and streamers, though it's a notable achievement because the connection is the first to use a DOCSIS 3.1 modem on a customer-facing network. The... Read more...
Several Internet service providers (ISPs) have drawn the attention of the Federal Communications Commission with so-called "zero-rating" offerings, which is the practice of exempting certain services from counting against a customer's data cap. What FCC chairman Tom Wheeler wants to figure out is whether or not... Read more...
It probably won't come as much surprise that Comcast and its customers aren't on the same page when it comes to data caps. Simply put, Comcast is in favor of charging extra when a customer goes over a set amount of data per month, while customers despise them and have filed over 13,000 related complaints with the... Read more...
Netflix is on a mission to re-encode its entire library of movies and TV shows. The ambitious goal is to reduce data consumption by up to 20 percent without a degradation in video performance, and based on internal tests in which Netflix challenged employees to spot the difference between new and old streams, the... Read more...
Comcast CEO Brian Roberts is making good on the company’s ‘Comcast Cares’ policy. For many, however, it appears that Comcast Cares more about its bottom line than about its customers. Roberts made that clear at Business Insider’s Ignition conference after he was asked point blank by the publication’s EIC, Henry... Read more...
Comcast doesn’t exactly have a sterling reputation when it comes to customer service or its business practices, and its latest stunt isn’t likely to win it to win it much praise either. Comcast doesn’t take too kindly to its customers pilfering copyrighted media content, so it has taken matters into its own hands by... Read more...
Over the past week, we’ve detailed Comcast’s continued efforts to spread data caps to more of its markets in the United States. Starting December 1st, nine additional markets in the states of Arkansas, Louisiana, Tennessee and Virginia, will be hit with 300GB monthly data caps. But of course, these same customers have... Read more...
We don’t usually associate Comcast with the word fair, but that’s exactly the term the telecommunications company is using to describe its new plan to expand its restrictive data caps to additional markets across the United States. According to a new report, which has been confirmed by Comcast, customers in nine... Read more...
Comcast sure knows how to rile up its customers. As if the company didn’t have enough issues dealing atrocious customer service, it also hits seemingly random markets with pesky data caps. While some Comcast customers are able to surf the Internet unencumbered, others — like customers in Atlanta, Miami and Nashville —... Read more...
It looks as though Google isn’t the only big name in tech that plans to resell wireless service as a Mobile Virtual Network Operator (MVNO). According to a new report, Comcast is looking to become an MNVO with the help of none other than America’s largest wireless carrier: Verizon Wireless. In 2011, Comcast a... Read more...
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