Search Results For: Comcast
Google is looking to round out its Google Fiber service, and well-entrenched cable companies like Time Warner Cable and Comcast, which often have virtual monopolies in various markets across the United States, should have even more reason for concern. According to a new report, the search giant will launch...
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Its hard to believe that anyone in the United States expects the cable industry to react quickly to anything; be it customer complaints, innovation, or even something as simple as showing up on time for a scheduled service appointments. However, if you threaten a steady revenue stream for Americas cable giants, theres...
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If theres one U.S. industry that could use a healthy dose or regulation, its likely the cable industry. The cable industry has been slow to change and adapt to new technologies because existing regulations have allowed it to basically get it way, commanding service monopolies (or duopolies) in most regions and...
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In a letter sent to customers, Time Warner Cable (TWC) announced a series of price hikes for its various TV programming and Internet services. Perhaps ill timed, the price increases come less than two weeks after New York regulators approved TWC's proposed merger with Charter Communications.
Charter confirmed back...
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Let the confetti fly, Comcast has served up a 1Gbps Internet connection to a single home in Philadelphia, Pennsylvania! Okay, maybe that isn't cause for balloons and streamers, though it's a notable achievement because the connection is the first to use a DOCSIS 3.1 modem on a customer-facing network.
The...
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T-Mobiles Binge On initiative at first seemed like a pretty good deal for its customers. In exchange for reduced video quality (480p), T-Mobile customers could enjoy unlimited streaming from partner services including Hulu and Netflix without hitting their monthly data pool.
Initially, FCC Commissioner Tom Wheeler...
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Several Internet service providers (ISPs) have drawn the attention of the Federal Communications Commission with so-called "zero-rating" offerings, which is the practice of exempting certain services from counting against a customer's data cap. What FCC chairman Tom Wheeler wants to figure out is whether or not...
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It probably won't come as much surprise that Comcast and its customers aren't on the same page when it comes to data caps. Simply put, Comcast is in favor of charging extra when a customer goes over a set amount of data per month, while customers despise them and have filed over 13,000 related complaints...
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Netflix is on a mission to re-encode its entire library of movies and TV shows. The ambitious goal is to reduce data consumption by up to 20 percent without a degradation in video performance, and based on internal tests in which Netflix challenged employees to spot the difference between new and old streams, the...
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Comcast CEO Brian Roberts is making good on the companys Comcast Cares policy. For many, however, it appears that Comcast Cares more about its bottom line than about its customers. Roberts made that clear at Business Insiders Ignition conference after he was asked point blank by the publications...
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Comcast doesnt exactly have a sterling reputation when it comes to customer service or its business practices, and its latest stunt isnt likely to win it to win it much praise either. Comcast doesnt take too kindly to its customers pilfering copyrighted media content, so it has taken matters into its own...
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Over the past week, weve detailed Comcasts continued efforts to spread data caps to more of its markets in the United States. Starting December 1st, nine additional markets in the states of Arkansas, Louisiana, Tennessee and Virginia, will be hit with 300GB monthly data caps. But of course, these same customers...
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We dont usually associate Comcast with the word fair, but thats exactly the term the telecommunications company is using to describe its new plan to expand its restrictive data caps to additional markets across the United States. According to a new report, which has been confirmed by Comcast, customers...
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Comcast sure knows how to rile up its customers. As if the company didnt have enough issues dealing atrocious customer service, it also hits seemingly random markets with pesky data caps. While some Comcast customers are able to surf the Internet unencumbered, others like customers in Atlanta, Miami and...
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It looks as though Google isnt the only big name in tech that plans to resell wireless service as a Mobile Virtual Network Operator (MVNO). According to a new report, Comcast is looking to become an MNVO with the help of none other than Americas largest wireless carrier: Verizon Wireless.
In 2011...
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When Google released its Fiber Internet service five years ago, it was quite something to behold. While most of us were dealing with modest broadband speeds (or worse), the big G was offering Internet speeds that could max out our home routers. At 1Gbps, Google was allowing people to both download and upload up to a...
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Cable and Internet Service Providers like Time Warner Cable have been blasted time and time again for horrible customer service. While it hasnt exactly reach top A-hole status like Comcast, its performance in customer satisfaction surveys leaves much to be desired.
The company feels your pain and doing its...
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Comcast earlier this summer announced that some of its Xfinity customers living in the Northeast would see a bump in their broadband Internet speeds at no additional cost, and we can confirm that to be true. As promised, Comcast turned the dial from 105Mbps to 150Mbps at our headquarters in...
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Over the past few months, Comcast has been ramping up its deployments of Gigabit Pro in select markets around the United States. Gigabit Pro, which was first announced in Atlanta earlier this year, offers customers symmetrical 2Gbps speeds, making it twice as fast as Google Fiber.
However, Gigabit Pro isnt...
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Media giant Comcast has a cunning plan to develop a new video platform, infiltrate tens of millions of homes with it by 2017 using its existing infrastructure, and seduce customers and content publishers along the way. It's called "Watchable" and it could launch within a matter of weeks.
According to...
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Data caps are the bane of any active broadband Internet subscriber, and let's face it, the arbitrary limitation is mostly hogwash. You know it, we know it, and heck, even Comcast knows it. But if that's the case, then why does Comcast impose a 300GB per month data cap on its Internet service? That's a good question -- so good that it stumped
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Apples plan to conquer live TV streaming appears to have hit a road bump. In fact, it looks as though the electronics giant will be pushing the launch of the service until sometime in 2016. The cause of Apples headaches is likely the TV networks themselves, who have been reportedly giving Apple a tougher time in...
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