Microsoft’s OneDrive Miscues Continue As Some Users Mistakenly Capped At 1TB

Microsoft added to the frustration of some of its OneDrive and Office 365 users over the weekend when it accidentally capped their storage ceiling at 1TB. The lowered data cap caught the users off guard because Microsoft had previously promised a one-year grace period for users who were using more than 1TB.

OneDrive has been an ongoing source of angst for some users over recent months. It dates back to when Microsoft announced that Office 365 subscribers would be allowed to use as much OneDrive storage as they wanted to, only Microsoft later went back on its word because it felt that a small number of users were abusing the benefit by uploading large libraries of videos. Those users were consuming up to 75TB on their own.

OneDrive Devices

Microsoft's knee-jerk reaction was to eliminate the unlimited storage benefit, but it didn't stop there. The Redmond outfit also replaced its 100GB and 200GB storage tiers with a 50GB tier, and reduced its free 15GB offering to just 5GB. The announcement didn't sit well with OneDrive users, which prompted Microsoft to backtrack a bit and allow existing 15GB users to keep their storage, plus their 15GB camera bonus, if applicable.

That was the end of it, or so we thought. Over the weekend, some OneDrive and Office 365 users discovered that files over 1TB were suddenly locked as read-only, grace period be damned. Did Microsoft renege again? Not quite.

"Some OneDrive customers may have been prematurely migrated to a 1TB storage plan. Data stored with OneDrive remains secure during this process, and we're working hard to revert those users back to their original plan as soon as possible. All Office 365 users with over 1TB of storage will be able to keep that storage limit for at least one year as previously announced. Please stay tuned to the OneDrive blog for future storage plan updates," Microsoft said.

If nothing else, OneDrive users who are currently over the limit but within the grace period now know how Microsoft plans to handle things.

Via:  ZDNet
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