Items tagged with time warner cable

In the latest case of cable companies behaving badly, Charter has come under fire from the New York State Public Service Commission. Charter has been on a mission to expand its nationwide footprint, and to do so, it reached agreements to acquire both Time Warner Cable and Bright House Networks earlier decade. In order to gain regulatory approval for the acquisitions, Charter had to meet certain obligations with respect to building out its broadband network. Unfortunately for Charter, the Commission has found that the company has been untruthful about these efforts to expand service. The Commission says that Charter agreed to add 145,000 households and businesses within four years to its network,... Read more...
New York customers are not satisfied with their internet service. Thousands of Time Warner Cable's customers have written to the New York Attorney General insisting that they are not receiving the download speeds they paid for. As a response, New York AG Eric Schneiderman is working on an investigation regarding the company's advertised internet speeds. Former Columbia University law professor Tim Wu is leading the investigation. Wu coined the term “net neutrality” and ran for lieutenant governor of New York in 2014. Wu’s platform attacked large business, particularly those in the telecom and cable industries. Schneiderman’s letter stated, “In advertisement after advertisement, Time Warner... Read more...
It might be just a tad early for Charter Communications to pop the champagne, but it can certainly have an intern fetch the bubbly in preparation of a celebration. The U.S. Department of Justice laid out settlement terms of an antitrust suit that would allow Charter to forge ahead with its proposed acquisitions of Time Warner Cable and Bright House Networks. The Department of Justice attached several conditions to its settlement, the biggest being that Charter would not be allowed to enter into or enforce agreements that would make it more difficult for online video services like Netflix and Hulu to purchase video content from programmers. It's a tactic the agency feared Charter would be in a... Read more...
In a letter sent to customers, Time Warner Cable (TWC) announced a series of price hikes for its various TV programming and Internet services. Perhaps ill timed, the price increases come less than two weeks after New York regulators approved TWC's proposed merger with Charter Communications.Charter confirmed back in May of last year that it agreed to buy TWC for $195.71 per share, valuing the deal at $55.76 billion. If factoring in TWC's long term debt of $22.64 billion, the value of the deal jumps to over $78 billion. Either way, it's a major move in the making, and it came one step closer to reality when New York officials gave it their thumbs up.According to the letter being sent out to customers,... Read more...
Could this latest move by Time Warner Cable mean the beginning of the end for big, power hungry cable boxes? That remains to be seen, but it’s an interesting change of direction to say the least. Time Warner Cable is trialing a new TV service in New York City and New Jersey that will allow customers to replace their old school cable box with a small, power efficient Roku streaming device. The first plus associated with this Roku trial is that you ditch the leasing fee when you turn in your cable box to Time Warner Cable. In its place, customers who participate in the NYC trial will be given a Roku 3 at no additional charge. The trial service, which is an extension of the TWC app currently available... Read more...
People living in New York may not be getting the broadband speeds they're paying for. To find out, New York attorney general Eric Schneiderman has sent out letters to three different Internet Service Providers requesting disclosures each one has made to consumers, along with copies of any internal tests they've run to study their speeds. "New Yorkers deserve the Internet speeds they pay for. But, as it turns out, many of us may be paying for one thing, and getting another," Schneiderman said in a statement. Schneiderman is concentrating his efforts on three ISPs at the moment. They include Verizon Communications Inc., Cablevision Systems Corp, and Time Warner Cable Inc., according to Reuters,... Read more...
Cable and Internet Service Providers like Time Warner Cable have been blasted time and time again for horrible customer service. While it hasn’t exactly reach top “A-hole” status like Comcast, its performance in customer satisfaction surveys leaves much to be desired. The company feels your pain and doing its best to turn things around and put the customer first. The company this week started by advertising an “open letter” to its customers in 18 major newspapers around the country, which helped to kick off National Customer Service Week (are you listening, Comcast?). “We did this to let you know we get your frustration with cable companies,” said Andrew Russell, Time Warner Cable’s Senior Director... Read more...
Comcast came up as the biggest loser in its failed bit to acquire rival Time Warner Cable (TWC) for $45 billion. Comcast wasted over $30 million on lobbying and tucked its tail between it legs once it became clear that U.S. regulatory agencies would not approve the merger. Comcast’s loss is now Charter’s gain according to a fresh report from Bloomberg. We first heard of Charters inklings to cozy up with TWC back in late April, but it appears that the relationship has gotten especially serious in recent days. The news agency has learned that Charter is willing to pay around $195 per share (a 14 premium over TWC’s last closing price). The stock and cash deal is estimated to be worth $55.1 billion,... Read more...
It's nice to feel wanted, isn't it? Time Warner Cable knows the feeling. The cable company has been courted by numerous bidders in recent months, and though a $45 billion merger with Comcast ultimately fell apart due to regulatory concerns, it would be surprising if a deal didn't happen. In addition to Charter and Cablevision showing interest, we can now add Altice SA to what seems like a growing list of suitors.According to Reuters, the French telecommunications group has been in talks to buy TWC and is also close to acquiring Suddenlink. Altice SA wants desperately to move into the U.S. cable market, and buying out existing players would be the quickest way to do that. It's also an expensive... Read more...
The $45 billion Comcast-Time Warner Cable (TWC) merger has been dead for two weeks and talk is already turning to the next deal. But this one has an entirely different flavor, in part because it covers just one market – New York – and in part because it was proposed on stage in the middle of a panel at the Internet & Television Expo in Chicago. TWC head Rob Marcus joked about being “asked out on a date” to deflect the very public proposal made by Cablevision Systems CEO James Dolan, according to Digital Trends. The executive suggested that Cablevision and TWC could partner, rather than compete, though he didn’t get specific about what that partnership might look like. Image credit: Movistar... Read more...
Comcast's proposed $45.2 billion acquisition of Time Warner Cable hit a brick wall when the Federal Communications Commission recommended what's called a "hearing designation order," a procedural move that tasks an administrative law judge to determine if a merger would be in the best interest of the people. Rather than go down that road, Comcast bailed on the deal, taking a $32 million hit in the process. As to Time Warner Cable, it looks as though Charter may make a run at the cable company.There are multiple reports that Charter is formulating a plan to bid on TWC, and if accepted, it would create a cable giant with 15.6 million video subscribers and 16.4 million broadband customers. For the... Read more...
Had things gone to plan, Comcast would be celebrating the thumbs up by the Federal Communications Commission to proceed with its proposed $45 billion acquisition of Time Warner Cable (TWC). But it didn't go down that way. The merger received intense criticism and opposition from the get-go, and instead of giving Comcast the go ahead, the FCC said the matter had to be settled in court. That prompted Comcast and TWC to throw in the towel and count their losses, all 32 million+ of them. Yes, the telecoms reportedly spent over $32 million lobbying Washington in hopes of approving the merger. And had they lobbying worked, it would have been a small price to pay in the grand scheme of things. But it... Read more...
As we originally posted yesterday, Comcast today confirmed that it has abandoned its bid to acquire rival Time Warner Cable for $45 billion. The deal, which was originally announced in February 2014, was questionable at best, but came under more scrutiny in recent weeks. The company issued a brief statement this morning indicating that the merger has been terminated. "Today, we move on. Of course, we would have liked to bring our great products to new cities, but we structured this deal so that if the government didn’t agree, we could walk away,” said Comcast CEO Brian Roberts.  “Comcast NBCUniversal is a unique company with strong momentum. Throughout this entire process, our employees... Read more...
If Comcast and Time Warner Cable have a Plan B, they may want to consider implementing it. Just as was expected would happen, the Federal Communication Commission's staff reportedly recommended what's called a "hearing designation order" to determine if the proposed $42.5 billion Comcast-TWC merger is within the best interest of consumers.A hearing designation order is an undesirable procedural move in which an administrative law judge would ultimately decide on the fate of the proposed merger. And while the FCC hasn't come right out and said it opposed the deal, this can be viewed as a strong sign that it's not on board with the idea of these two cable titans teaming up. This is the same move... Read more...
Comcast has spent the past year extolling the benefits of its proposed merger with Time Warner Cable, but many in the tech industry and plenty of customers aren’t so certain that a merger is the right way to go. As we’ve seen time and time again, Comcast’s customer service is often atrocious and Time Warner Cable isn’t much better. Both companies have been slow to innovate when it comes to offering customers new services and faster Internet speeds and when they do, it’s only because newer competition — like Google — forced their hand. It is now looking like the U.S. Department of Justice (DOJ) is the latest to jump on the anti-Comcast bandwagon, and with good reason. According to a new Bloomberg... Read more...
Google Fiber (and to perhaps an even greater extent, municipal broadband) has existing players in the broadband market scrambling to step up their game. Earlier this year, Google announced that it would bring its 1 Gbps Google Fiber Internet service to the Charlotte, NC area. Now, Time Warner Cable (TWC) is countering Google’s move into its service area with free speed boosts for customers. Customers currently signed up for Roadrunner Standard (15 Mbps), Extreme (30 Mbps), and Ultimate (50 Mbps) will receive free upgrades to 50 Mbps, 200 Mbps, and 300 Mbps respectively. It’s interesting that TWC is able to add these significant speed upgrades with absolutely no additional charge, and makes us... Read more...
If you have an opinion that many would deem illogical, what do you do? You go find other people who think just as illogically, of course. Power in numbers, as they say. That can go for a sibling battling with another sibling over who took the last of the cupcakes just as well as it can for mega corporations like Comcast which argue that a monopoly is a good thing. Comcast's desire to absorb Time Warner Cable has been a hugely debated topic, with many believing it'd harm innovation and work against consumers, while others -- those on Comcast's side -- state the exact opposite. I say if you have any doubt about which side you're on, just consider how Comcast handles itself now. Need examples? You... Read more...
Following its official public launch in early February, Dish Network’s Sling TV streaming service is off to fast start. Sling TV, which costs $20 per month, captured 100,000 subscribers during its first month of availability and the momentum doesn’t appear to be slowing down. Fresh news today from The Wall Street Journal (no, this isn’t an April Fool’s joke) suggests that the adoption of Sling TV may skyrocket again thanks to the inclusion of HBO. According to the WSJ, Time Warner Cable — the parent company of HBO — and Dish Network have come to an agreement which would allow Sling TV subscribers to enjoy such content as Game of Thrones, True Detective, Girls, and Veep (as well as back catalogs... Read more...
What is it with cable companies these days? If they aren’t jacking up your rates every year or renaming you to “Asshole Brown” or “Super Bitch”, they’re releasing half-baked products while making it seem as though they’re doing you a favor. Comcast drew more than a few sneers this week when it declined to sign off on allowing its customers to access HBO Go through Sony’s PlayStation 4. Now it’s time for us to shake our heads at Time Warner Cable, which is now bringing its TWC streaming app to the Xbox One. As someone who regularly uses the TWC app on my smartphone, tablet, and Roku 3, it’s a well thought out app that I couldn’t live without. Time Warner Cable says that Xbox One users can use... Read more...
It was a year ago this month when cable giant Comcast announced that its board of directors approved a definitive agreement to acquire Time Warner Cable (TWC) in a deal worth about $45 billion. Given the size of the two companies, the possibility of joining forces immediately drew anti-competitive concerns, though a year later, Comcast is confident the deal will get done.As U.S. regulators continue to look into the deal and what impact a merger of two of the largest cable companies in the country would have, Comcast Chief Executive Officer Brian Roberts said during a conference call that there's a lot of information gathering taking place between both sides.Presumably that also includes listening... Read more...
If you’re a Comcast customer, we’re sorry. The company has drawn the ire of many Americans over the years for its poor customer service and generally unprofessional employees. In fact, Comcast took top honors as Consumerist’s Worst Company in America for 2014 (let’s give it up for the two-time winner).  In the midst of its campaign to secure approval for an acquisition of rival Time Warner Cable, stories have popped up in recent weeks detailing how customer service reps have sunk to new lows to humiliate customers. One customer had the name on her Comcast bill changed to “Asshole Brown” after attempting to downgrade her service. Other customers have found their names changed to “whore”,... Read more...
While the Federal Communications Commission sorts through all the feedback and arguments regarding net neutrality and internet fast lanes, Senate Judiciary Committee Chairman Patrick Leahy has been taking a more direct approach. Recently, Leahy sent a letter to Comcast executive vice president David Cohen pressuring the company to make assurances that it will continue to support the old net neutrality rules and implement additional protections. During Comcast’s merger with NBC-Universal, it agreed to follow the old net neutrality rules until 2018 in order for the deal to go through. But that isn’t enough for Leahy, who looks at the old net neutrality rules as a “minimum level... Read more...
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