Items tagged with StellaService

Attention online shoppers, Apple really wants your business, and one way it plans to get it is by cutting in half the wait time to give refunds to customers who want to return their iPhone, iPad, and other devices. This sounds like a small thing -- and for the consumer, it sort of is -- but it's actually a costly move for Apple, one that's motivated by trying to steer customers away from the competition, namely Amazon and Best Buy. Citing retail intelligence company StellaService, Reuters says customers who buy a device from Apple's online portal can receive a refund in less than a week, whereas previously the wait time was 10 days. This is the result of Apple switching to an expedited service,... Read more...