Items tagged with refunds

Many customers are upset by the latest Pokémon GO update. Some ticked off redditors have reported that they have received full refunds for the purchases of the Pokémon GO app, since the game is no longer working in the manner they originally anticipated.When the game was first released there were “footsteps” that indicated how far away a Pokémon was from the user. One footstep meant that the Pokémon was close, while three steps indicated that the Pokémon was far away. There were several bugs with this tracker system. All nearby Pokémon had three footsteps underneath them while still getting picked up on the tracker. This past weekend, instead of fixing the bug, Niantic... Read more...
Attention online shoppers, Apple really wants your business, and one way it plans to get it is by cutting in half the wait time to give refunds to customers who want to return their iPhone, iPad, and other devices. This sounds like a small thing -- and for the consumer, it sort of is -- but it's actually a costly move for Apple, one that's motivated by trying to steer customers away from the competition, namely Amazon and Best Buy. Citing retail intelligence company StellaService, Reuters says customers who buy a device from Apple's online portal can receive a refund in less than a week, whereas previously the wait time was 10 days. This is the result of Apple switching to an expedited service,... Read more...