Items tagged with duplex

by Brandon Hill - Wed, Mar 06, 2019

Google Duplex AI Expands Reservation Service To 43 States, Non-Pixel Support Incoming

Google initially shocked and amazed us all with its dazzling Google Duplex AI at last year's I/O conference. The demos highlighting surprisingly life-like interactions between a "synthetic" caller and human reservation taker on the other end of the line for booking things like a hair appointment or dinner date. After first bringing Duplex to Pixel phones last year in a few major cities across the United States (New York, San Francisco, etc.), Google is now ready for a broader rollout across much of the country. It announced that Duplex is now available for all Pixel owners in 43 states. You can see the full list of supported states by clicking the following link. But that's not... Read more...

by Paul Lilly - Wed, Oct 10, 2018

First Look At Google's Pixel 3 Duplex And AI Call Screening That Crushes Telemarketers

Is there anything more annoying than receiving a junk call? Well sure—mosquitoes come to mind, and being hit with a higher than expected tax bill is a major bummer. Still, spam calls rank right up there among life's many annoyances, and the situation only seems to be getting worse. Google aims to help, however, as it's built some anti-call spam technologies into its newly released Pixel 3 and Pixel 3 XL handsets. What's interesting about Google's approach to identifying and blocking unwanted calls is that it's leverage artificial intelligence (AI) to fight this ongoing battle. "Starting out in English in the US, Pixel 3’s on-device AI helps you screen phone calls and avoid spam calls.... Read more...

by Paul Lilly - Sat, May 12, 2018

Humanoid Google Duplex AI Sparks Ethics Debate, Will Now Identify Itself On Calls

Much has been made about Google's recent demonstration of Duplex, basically an advanced and realistic sounding chatbot that is capable of impersonating a real assistant by calling places like hair salons and booking appointments for the user. To the person on the other end of the line, it sounds like they're talking to a flesh and blood person, not an AI scheme. It's so realistic that some have called into questions the ethics of it all, and so Google is now promising full transparency. More to the point, Google says the developers of Duplex will "make sure the system is appropriately identified," and are also "designing this feature with disclosure built-in." That design philosophy wasn't obvious... Read more...