Items tagged with call center

Ever wonder what would happen if you texted some incomprehensible message to "911?" If you're a resident of Black Hawk Co. in Iowa, you'll probably get some attention--pronto! This week, an emergency call center in the basement of the county jail in Waterloo, Iowa became the first call center in the United States to accept and welcome emergency text messages sent to "911."Not shockingly, call centers nationwide are now looking into what it'll take to follow suit, and it honestly, it's about time. Texting has become a mainstream form of communication these days, and thus, it makes sense that 911 centers would have the capability to receive emergency messages sent in via SMS. Indeed, we can absolutely... Read more...
Dell Computer is opening up a factory in Chennai, India, to manufacture desktop PCs, and later notebooks as well. But the factory is not there to take advantage of cheap labor to make computers for the US market. India's market is poised for explosive growth, and the Chennai plant will be a foothold for Dell in the Indian subcontinent. It wasn't too long ago that India was an afterthought for many people in the computer industry. For years, the country took a back seat to China. For good reason: China has quickly grown to become the world's second-largest PC market, after only the U.S., and it's likely to become No. 1 in the next few years. This year, Chinese are likely to buy 33.6... Read more...