Items tagged with bbb

Fortnite is raking in money hand over fist, but it is not all peaches and cream for its creator. The Better Business Bureau (BBB) slapped developer Epic Games with an "F" rating, its lowest possible score, over hundreds of unanswered complaints. Nearly 250 complaints have gone unanswered over the past year alone, according to BBB. "A majority of complaints submitted to BBB against Epic Games deal with customer service and refund or exchange issues," BBB wrote. The organization added that it has made numerous attempts to contact Epic Games, but has failed to a receive a response each time. Some of the actual complaints are vague, such as one person writing, "Customer service is trash. They allow... Read more...