Google Says Pixel 2 XL Screen Burn-In Is Normal, Extends Warranty To 2 Years
Google's response to its investigation into reported screen
Google says that burn-in (differential aging in Google parlance) of the Pixel 2 XL is similar to what happens on OLED panels used in comparable products. In other words, Google is saying every OLED panel does this and that what people are seeing with
Regarding differential aging, we put all of our products through extensive quality assurance before launch and in the manufacturing of every unit. Thorough testing of the Pixel 2 XL display shows that its decay characteristics are similar to OLED panels used in comparable products. Our current investigation of burn-in, which started as soon as we received the first user report on October 22, confirms that the differential aging is in line with that of other premium smartphones and should not affect the normal, day-to-day user experience of the Pixel 2 XL. Regardless, we use software to safeguard the user experience and maximize the life of the OLED display, and we’ll make ongoing software updates to optimize further.
Google also addressed claims by some Pixel 2 XL users that the colors on the screen aren't as vibrant as other phones. The search giant says that its design intent with the Pixel XL 2 was to make more natural and accurate colors. Colors on other phones are more tuned for additional vibrancy and Google says it knows that some prefer those more vibrant colors.
It points out that both the Pixel 2 and Pixel 2 XL have an option that boosts color vibrancy by 10%. It will also be adding another mode for more saturated colors that will be offered via a software patch in the next few weeks for both smartphones.
The good news here is that the color issues some have seen are being fixed. If your Pixel 2 XL woes