The latest issue to plague Google's new flagships involves high-pitched whining and clicking sounds emanating from the devices. While most of the complaints about unwanted sounds are being reported by Pixel 2 owners, the larger Pixel 2 XL is also apparently affected.
"Experiencing high pitched whirling noises when phone is up to ear in calls," wrote Kdrop in the official Pixel User Community. "Also during normal use can put phone up to my ear and hear the noise." Similar comments are echoed throughout the discussion thread, with Jonathan75 writing a more detailed response:
I have the same issue during phone calls. It is constant digital interference noises consisting of beeps and clicks. The noise does not get louder or softer with the volume changes. It stays the same. You can also hear the noise using the speakerphone but it is more difficult to hear. If I use a wired headset the noise is not there. I started a RMA.
Interestingly enough, it appears the disabling NFC causes the clicking sounds to go away, but no solution has been found to squash the high-pitched whining.
For the moment, Google support representatives appear to be giving conflicting information on how to resolve the issue. Some are telling customers to file an RMA to get a replacement device, while other representatives are telling users to sit tight and wait for an OTA patch that will arrive next week. At this point, there is no "official" word from Google on the status of this latest user complaint.
Earlier this week, it was reported that Pixel 2 XL smartphones are already suffering OLED screen burn-in, which is incredibly frustrating this early in the ownership cycle of a device. Google provided an official statement on that issue, writing, "We put all of our products through extensive quality testing before launch and in the manufacturing of every unit. We are actively investigating this report."