Microsoft, Apple Join Forces After Windows 10 October 2018 Update Breaks iCloud App
It appears that Microsoft just can't catch a break when it comes to its most recent major Windows 10 release. The company has encountered numerous issues with the October 2018 Update, with one being significant enough to cause Microsoft to pull the update altogether.
Microsoft finally got around to re-releasing the Windows 10 October 2018 Update -- in November -- but it is now facing yet another issue that is twofold. For starters, customers trying to install the latest version of the Apple iCloud app (version 220.127.116.11) on their system, they encounter an error message that says that says Windows 7, Windows 8, or Windows 10 (April 2018 Update) must be installed.
For those that already have the app installed, upgrading to the Windows 10 October 2018 Update results in all kinds of syncing problems with photos, and other iCloud-related content.
However, in a show of solidarity, Microsoft and Apple have announced that they are working together to resolve the issues for customers. For its part, Microsoft is taking a proactive posture by blocking the October 2018 Update from installing on systems that have the "incompatible" iCloud app installed. The company has also issued the following statement on its support page:
Apple has identified an incompatibility with iCloud for Windows (version 18.104.22.168) where users may experience issues updating or synching Shared Albums after updating to Windows 10, version 1809.
Users who attempt to install iCloud for Windows (version 22.214.171.124) on Windows 10, version 1809 will see a message stating that this version of iCloud for Windows isn’t supported, and the installation will fail.
To ensure a seamless experience, Microsoft is blocking devices with iCloud for Windows (version 126.96.36.199) software installed from being offered Window 10, version 1809 until this issue has been resolved.
Microsoft says that it is currently working with Apple to provide users with a compatible version of the iCloud app in an "upcoming release" of Windows 10 Build 1809.