Google Refunds $19M To Customers For Unauthorized In-App Purchases
Following an investigation by the U.S. Federal Trade Commission (FTC), Google has agreed to refund at minimum $19 million to Android users for unauthorized in-app purchases. The search giant has already begun sending out emails to potentially affected individuals, which includes people who have made at least one in-app purchase between March 1, 2011, and November 18, 2014.
If you're one of them, be on the lookout for an email; though don't feel too rushed to respond. You have until December 2, 2015 to request refunds on any and all in-app purchases made by your children without your knowledge.
"We understand some parents might have been charged for in-app purchases made by young children who did not have permission to make those purchases. As a result, we've added tools to help parents avoid unauthorized in-app purchases by their young children," Google states in the email being sent out to customers. "We are also offering refunds in certain cases in line with our agreement with the FTC."
There's no limit to the amount Google must refund, though if the final tally falls short of $19 million once a year has passed, the company must pay the remaining balance to the FTC.
To request a refund, just sign into your Google account and review your in-app purchase history. Select any in-app purchases that were unauthorized and made by a minor and click "Refund."