Cyberpunk 2077's Epic Fail Console Launch Forces GameStop To Rethink Its Refund Policy
According to GameStop’s customer service portal, defective or damaged items can be returned or exchanged within 30 days of purchase if the item has not been opened. Now, according to a GameStop memo seen by Vice Games reporter Patrick Klepek, GameStop will be taking returns of Cyberpunk 2077 even if opened.
Multiple GameStop employees have shown me a memo indicating the company is now accepting returns of Cyberpunk 2077, even if it’s been opened.— Patrick Klepek (@patrickklepek) December 21, 2020
Ultimately, if you are unhappy with your purchase of Cyberpunk 2077, CD Projekt Red has also offered refunds directly. If you already have the game, though, it may be worth waiting it out for updates in the future as it is a fun game. If you have not gotten it yet, perhaps there will be quite a few pre-owned copies of Cyberpunk 2077 for cheap at GameStop soon.