Audacity Address Privacy Uproar And Refutes Claim That Its Audio App Is Spyware
Some of the key sticking points that alarmed users of the audio editing program were that while customer data is hosted primarily in the European Economic Area (EEA), it could "occasionally" be shared with Audacity's main office in Russia (and the United States). In addition, Muse Group explained that customer data could be shared with "any competent law enforcement body, regulatory, government agency, court, or other third-party."
The company indicates that it doesn't sell any of the data that it collects from users with third-party companies. It also says that it only collects "limited" data, including the user's IP address, OS version/CPU type, and optional error reporting data (which is user-selectable).
"We will not collect or provide any information other than data described above with any government entity or law enforcement agency," Muse Group continues. Regarding the law enforcement aspect of the user uproar, there are the situations where that data sharing would come into play:
- Compelled by Court - Data is not shared upon an agency request; we will do so only if compelled by a court of law in a jurisdiction that we serve.
- Limited Window - After 24 hours the IP address being collected is irretrievably lost.
- Jurisdiction Requirements - We operate in many countries around the world and this is a standard policy requirement for providing services in many jurisdictions, regardless of the depth of data collected or nature of service.