Apple Begins Hard Drive Replacement Program For Select iMac Systems

After discovering that some of the 1TB hard drives used in some iMac systems could fail under certain conditions, Apple has started a replacement program. The replacement program affects 21.5-inch and 27-inch iMac systems that were sold between May 2011 and July 2011. For users who are affected by this recall, Apple or an Apple Authorized Service Provider will replace the drive without cost to the user.

Apple is in the process of contacting affected iMac owners who provided a valid email address during the product registration process. If you think your system might be included in this replacement program, you can visit Apple's drive replacement program Web page to find out more and see if your iMac's serial number is one of the ones affected.

iMac 1TB Seagate Hard Drive Replacement Program

Apple has determined that a very small number of Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems, may fail under certain conditions. These systems were sold between May 2011 and July 2011.

Apple or an Apple Authorized Service Provider (AASP) will replace affected hard drives free of charge.

Apple is contacting affected iMac owners who provided a valid email address during the product registration process to let them know about this program.  If you have not been contacted, but think you have a 1TB Seagate hard drive, you can enter your serial number below to see if it's part of this program.

Jennifer Johnson

Jennifer Johnson

Jennifer grew up around technology. From an early age, she was curious about all things related to computers. As a child, Jennifer remembers spending nights with her dad programming in BASIC and taking apart hard drives to see what was inside. In high school, she wrote her senior term paper on her experiences with building custom computers.

Jennifer graduated from the Jeffrey S. Raikes School of Computer Science and Management at the University of Nebraska at Lincoln. After college, she began writing full-time for various PC and technology magazines. Later, she transitioned to the Web. In these roles, Jennifer has covered a variety of topics including laptops, desktops, smartphones, cameras, tablets, and various consumer electronics devices. When she's not playing with or writing about the latest gadget, Jennifer loves to spend time with her family, capture memories with her camera, and scrapbook.

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