Items tagged with Time Warner

Fans of The Closer, My Boys and Tyler Perry just got another way to watch their favorite shows: Online.Time Warner Inc. and Comcast Corp. yesterday announced a partnership to "develop broad principles for the TV Everywhere model to guide the distribution of its television content online."The basis of TV Everywhere are these principles:Bring more TV content, more easily to more people across platforms. Video subscribers can watch programming from their favorite TV networks online for no additional charge. Video subscribers can access this content using any broadband connection. Programmers should make their best and highest-rated programming available online. Both networks and video distributors... Read more...
Time Warner is still on the bandwidth cap crusade and believes that customer education is what is needed to convince customers to see it their way.  Time Warner identified Rochester, New York as a hot spot for customer dissatisfaction and negative media coverage. Their remedy for this, send customer service representatives to homes for one on one "education". Stopthecap.com reader Corrine in Rochester writes;     Hi, Phil. A very nice TWC “Residential Account Specialist” stopped at my house this evening. She said she was visiting the customers in her area to make sure everything is ok with their service. She obviously had a printout of what we subscribe to from TWC and took... Read more...
After Time Warner proposed what would amount to a $150/month unlimited Internet plan, the company has received a massive influx of complaints from customers. As a result, Time Warner has decided to delay the rollout of the tiered pricing plan in both Texas cities by a few months. Originally, Time Warner planned to roll out tiered pricing tests in San Antonio and Austin this summer. As a result of customers’ reactions, Time Warner now plans to delay the meter program until October. San Antonio and Austin customers should expect to see changes to their bill sometime in January after the three-month grace period that is intended to help customers monitor their usage. Time Warner still plans to continue... Read more...
Time Warner's planned implementation of a bandwidth cap on broadband usage has received negative reactions nationwide and now may be the impetus of new legislation limiting such measures. U.S. Representative Eric Massa of New York was none too pleased when Time Warner announced that it would be rolling out the new tiers in his district. Massa said he would draft new legislation to prohibit Internet Service Providers from implementing unfair tiered pricing structures, especially in areas where they hold a monopoly. "I am taking a leadership position on this issue because of all the phone calls, e-mails and faxes I've received from my district and all over the country," Massa said in an April 10... Read more...
After having been stung by negative public reaction to the Internet data caps it is trialing in several markets, Time Warner has issued another public statement. The statement from Landel Hobbs, Chief Operating Officer at Time Warner Cable, explains how bandwidth consumption is growing exponentially. While more content on the Internet and more demand for bandwidth is definitely a good thing, it also means Time Warner must maintain and upgrade its network to meet the increased demand. Rather than raising prices on all customers or limiting usage, Time Warner feels the best approach is to move to a tiered model where users pay according to the quantity of bandwidth used. Time Warner isn’t alone... Read more...
Last year, Time Warner Cable became the first major U.S. Internet service provider to charge customers depending on the amount of bandwidth they used each month. Although initially just a trial, the test in Beaumont, Texas apparently went so well that the company is looking to expand the test to four more undisclosed markets in order to better test the system’s ability to meter and bill accurately. Similar to the way in which cell phone providers give you a monthly allotment of minutes and charge extra for overage, some ISPs are imposing caps on how much their subscribers can download each month. Although many ISPs have monthly download caps, Time Warner Cable was one of the first ISPs to set... Read more...
Federal regulators continue to come down on hard on corporate executives they believe are involved with misrepresenting investors and analysts.  The latest group to get collared were 8 executives from AOL Time Warner who are being charged with inflating the company’s online advertising revenue by more than $1 billion between 2000 and 2002.“Four of the executives have agreed to settle the civil charges brought by the Securities and Exchange Commission by paying a total of roughly $8 million in fines and returning allegedly ill-gotten gains.  They are David Colburn, Eric Keller, Jay Rappaport and James MacGuidwin, who was controller of the media company.  The other three were in its business affairs... Read more...
While the format wars rage on, many different solutions are being proposed. The latest is a disk that Time Warner will announce next week at the Consumer Electronics Show in Las Vegas. Total HD movies will carry movies that can be played on high-definition DVD players that use technology backed by Sony Corp.'s Blu-ray format, as well as players using Toshiba Corp.-backed HD-DVD format. The competing formats have been blamed for hindering sales of high-definition movies and players, with consumers recalling the bruising war between Sony Corp.'s Betamax videotape and JVC's VHS version. JVC is owned by Matsushita Electric Industrial Co. Ltd.... Read more...
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