Items tagged with error 53
Shrimp on the barbie? Try Apple on the barbie. The Australian Competition and Consumer Commission (ACCC) is suing Apple over “Error 53”, which bricked iPhones and iPads last year that were repaired by third-parties. The ACCC claims that the forced software bricking violated Australian consumer law. Last February, several iPhone 6 users received the “Error 53” message after trying to upgrade to iOS 9. The message effectively bricked the phones. It turns out that these users had repaired their screens and other components through "unauthorized" third-party service centers. iPhone 6 screen replacements are often sold as one complete unit and therefore affect the display panel, front glass,...
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Apple has issued an updated version of iOS 9.2.1 specifically for iPhone users who encountered the once mysterious "error 53" message that left their handsets unusable. The update restores bricked iPhones and disables the security check that could cause an Error 53 message, which Apple says was never intended to affect customers. A freelance photographer for The Guardian first discovered the error 53 code after dropping his phone and getting it fixed at a local repair shop. The screen and home button on his iPhone worked marvelously after the repair, but once he upgraded to iOS 9, the error 53 code appeared and he was unable to use his phone. An Apple Store employee told him it was unrecoverable...
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Apple offered a logical explanation as to why iPhone 6 users might see the dreaded "Error 53" code on their smartphone after having an unauthorized repair person replace a defective screen, but will that explanation hold up in court? A class action lawsuit filed in the U.S. District Court for the Northern District of California aims to find out. Let's back up a moment. The Error 53 code appears on iPhone 6 and iPhone 6s devices that detect a change to the Touch ID sensor. It's a security feature designed to prevent unauthorized users from being able to access a person's sensitive data and to ensure that Apple Pay and other "iOS features related to Touch ID remain secure." Normally that wouldn't...
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Accidents happen, and even if you use a case, a hard drop could end up cracking your screen or damaging other components in your smartphone. If you own an iPhone 6 from Apple, you might want to think twice about going to an unauthorized service center to have your device repaired. Since getting a screen replacement from Apple is often quite pricey, some people turn to technicians not certified by Apple for repairs. Be it an ad you see via Craigslist offering “mobile” $75 screen replacements right in your home or place of business, or mall kiosks that advertise repairs in less than an hour, consider yourself warned. Some iPhone 6 users are finding out the hard way that those repairs can lead...
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