The last time we visited an Apple hardware repair program, the company had to fix defective graphics cards on a number of 2011 through 2013 model year MacBook Pros. Today, Apple is admitting to more defects in its hardware and it’s the popular iPhone 6 Plus phablet that is the subject of a new “replacement program.”
The problem stems from an issue with the smartphone’s rear iSight camera — in many instances, the camera takes blurry or as some users describe it “wobbly” images and will not focus properly. The problem dates back to at least October 2014, when an affected user posted a thread to the Apple Support Communities.
“Apple has determined that, in a small percentage of iPhone 6 Plus devices, the iSight camera has a component that may fail causing your photos to look blurry,” the company said via its support website. “The affected units fall into a limited serial number range and were sold primarily between September 2014 and January 2015.”
As is usually the case when Apple initiates a repair program, you’ll notice that the company always cites a “small percentage” of customers being affected by defects. We don’t know if this is Apple’s way of trying to minimize any tarnishing of its “quality” reputation or simply a product of the still present Reality Distortion Field.
iPhone 6 Plus users that are experiencing blurriness when taking picture can enter in their device serial number on Apple’s website to see if they are eligible for a free repair. If your iPhone 6 Plus is one of the units affected, Apple (or an Apple Authorized Service Provider) will replace your iSight camera module free of charge.
Apple says that while this replacement program doesn’t extend the standard warranty of your iPhone, it does cover the iSight camera for three years from the date the device was first sold.