Uber Quadruples Fares During Sydney Hostage Crisis, Later Backtracks
A tweet from the @Uber_Sydney account stated, “We are all concerned with events in CBD. Fares have increased to encourage more drivers to come online & pick up passengers in the area.” No sooner was the tweet sent before the public started to express outrage on social networks with some claiming that the fares reached around $100 Australian dollars (around $80 USD) for a ride.
>We are all concerned with events in CBD. Fares have increased to encourage more drivers to come online & pick up passengers in the area.
— Uber Sydney (@Uber_Sydney) December 15, 2014
The ride-sharing service then posted on its Twitter account that it was no longer charging for the service, “Uber rides out of the CBD today are free for all riders to help Sydneysiders get home safely.”
>"We are all concerned with the events happening in Sydney," the company said in a statement. "Uber Sydney will be providing free rides out of the CBD to help Sydneysiders get home safely. We are in the process of refunding rides from the area."Uber rides out of the CBD today are free for all riders to help Sydneysiders get home safely. See http://t.co/UIwoom25Bm for more info.
— Uber Sydney (@Uber_Sydney) December 15, 2014
Uber has been struggling to maintain a good front amidst several blunders which involved Uber SVP suggested the company dig up dirt on journalists, while Portland is suing the company as an illegal, unregulated transportation service. The company continues to receive negative attention for its business practices.