Widespread Spectrum Internet Outages Reported Across US Amid COVID-19 Telecommuting Crunch

spectrum
Most of us across the United States have been hunkered down in our homes, only venturing out for necessities over the past few months amid the COVID-19 pandemic. That means that millions of Americans are relying on their home internet connection now more than ever to work from home and complete school work.

Unfortunately for millions of Spectrum customers, they woke up to no internet access this morning. Outages have been reported across Much of Spectrum’s service area, with hotspots up and down the East Coast and in Chicago, Texas, and Southern California. It’s not uncommon for ISPs to have brief outages due to technical glitches, but this particular outage has lingered on longer than most people are comfortable with during these stressful times.

downdetector spectrum

Needless to say, many have taken to Twitter to voice their frustrations:

Most customers are reporting problems with total internet loss, while only 3 percent are reporting problems with television service. According to DownDetector, problems started spiking around 12am EST this morning, and then again around 4am. As of the now, the top 5 cities with the most reported issues across the United States are: Los Angeles, Anaheim, Decatur, La Mirada, and Charlotte.

Spectrum is aware of the current outages and says that its “Technicians are doing everything they can to repair the problem.”

We’ll update this article as soon as we gather more information concerning the outage.

Brandon Hill

Brandon Hill

Brandon received his first PC, an IBM Aptiva 310, in 1994 and hasn’t looked back since. He cut his teeth on computer building/repair working at a mom and pop computer shop as a plucky teen in the mid 90s and went on to join AnandTech as the Senior News Editor in 1999. Brandon would later help to form DailyTech where he served as Editor-in-Chief from 2008 until 2014. Brandon is a tech geek at heart, and family members always know where to turn when they need free tech support. When he isn’t writing about the tech hardware or studying up on the latest in mobile gadgets, you’ll find him browsing forums that cater to his long-running passion: automobiles.

Opinions and content posted by HotHardware contributors are their own.