Seagate's LaCie Admits To Customer Data Breach Lasting A Year
LaCie is in the process of informing its customers that any purchases made on the company's website within the last year could be compromised. The even scarier part about this is that the suspected data breach could have went on longer -- maybe much longer -- if the FBI didn't inform LaCie last month that it had reason to believe a person used malware to gain access to information from customer transactions made from March 27, 2013 to March 10, 2014.
Everything about this situation is disturbing. There's the fact that this went on for so long unbeknownst to LaCie, and also that after being alerted to the situation on March 19, 2014, LaCie waited almost an entire month to let affected customers know, issuing notices on April 11, 2014.
"The information that may have been accessed by the unauthorized person may include customers’ names, addresses, email addresses, and payment card numbers and card expiration dates. Customers’ LaCie website user names and passwords could also have been accessed, which is why we required a reset of all passwords," LaCie said.
LaCie has hired a "leading forensic investigation firm" that's currently looking into the matter. The firm is also helping LaCie implement additional security measures to make sure something like this doesn't happen again. In the meantime, the company has stopped accepting orders as it revamps its payment processing services.
Everything about this situation is disturbing. There's the fact that this went on for so long unbeknownst to LaCie, and also that after being alerted to the situation on March 19, 2014, LaCie waited almost an entire month to let affected customers know, issuing notices on April 11, 2014.
"The information that may have been accessed by the unauthorized person may include customers’ names, addresses, email addresses, and payment card numbers and card expiration dates. Customers’ LaCie website user names and passwords could also have been accessed, which is why we required a reset of all passwords," LaCie said.
LaCie has hired a "leading forensic investigation firm" that's currently looking into the matter. The firm is also helping LaCie implement additional security measures to make sure something like this doesn't happen again. In the meantime, the company has stopped accepting orders as it revamps its payment processing services.
