No Time To Talk: Texts Replacing Voicemails
For many of us, the rise of texting means that we don’t need to stutter our way through embarrassing voicemails – and that’s taking a toll on the number of voicemails that are being left. According to research Vonage provided for USA Today, this July saw an 8% drop in left voicemails from the year before, and a 14% drop in voicemails that were listened to by people who received them. Of course, the research covers only Vonage customers, but something’s clearly up (well, down) with voicemail. USA Today is pointing to texts and transcription services (which convert audio voicemails to text) as the culprits.
