Google Maps needs no introduction. It's a hugely powerful tool, and while Latitude never really took off, the underlying idea was also a useful one. But now, Google's taking that same sort of thought and applying it to business. The company has just launched Google Maps Coordinate, which is a new way for Maps users to organize teams on the go. It's designed to improve communication between businesses and their employees in the field. When a business signs up for Google Maps Coordinate, they get access to the Google Maps Coordinate web and mobile apps. Once that's in place, employees in the field can download the mobile app to their phone. And then...
- Share real-time location. Google Maps Coordinate is built on Google’s mapping and geolocation infrastructure so the app will send an accurate location, even if you’re indoors (Google Maps Coordinate integrates with Google Indoor Maps).
- Record data. Mobile teams often need to collect information while out in the field. Google Maps Coordinate allows the admin to customize the fields that the mobile team needs to capture and collect – from measurements to client contact details – directly in the app.
Meanwhile, a designated dispatcher back in the office can:
- Create teams. Add team members to a Google Maps Coordinate team and see their locations in the Google Maps Coordinate web and mobile app. For example, our electric utility company might create a special team for home electricians and another for line repairers.
- Manage jobs. Easily create jobs, precisely locate the job, assign the job to the nearest team member and notify them instantly. The next time there is a downed powerline, the operator at the utility company will have no problem identifying the closest team member and assigning them to investigate the issue.
- View past jobs and locations. Get the hard data needed to make strong business decisions. With Google Maps Coordinate, businesses can easily visualize the locations of all their jobs and teams, including current and past jobs. Businesses can assess where they should be assigning or hiring more workers and how to optimally place their teams.