T-Mobile CEO John Legere is ticked off and with good reason. Experian, which just so happens to process credit applications for T-Mobile, reported today that it was hit with a massive database breach. Experian describes the incident as an “unauthorized acquisition of information from a server” that contained “some personally identifiable information for approximately 15 million [T-Mobile] customers.”
So what information were these “unauthorized” people able to obtain? Well according to Experian, personally identifiable information including names, date of birth, and social security numbers were obtained. Other identifiable information such as driver license numbers were also slurped up. Luckily, banking and credit/debit card information was not obtained during this latest breach.
For its part, Experian says that it is now contacting affected customers and offering them two free years of credit monitoring courtesy of ProtectMyID (this seems to a common concession that is made by companies these days that are hit with data breaches).
"We take privacy very seriously and we understand that this news is both stressful and frustrating,” said Experian North America CEO Craig Boundy. “We sincerely apologize for the concern and stress that this event may cause.”
John Legere, however, is not not one to mince words and he was none to pleased to hear about 15 million of his customers being exposed courtesy of Experian’s lapse in security. “Obviously I am incredibly angry about this data breach and we will institute a thorough review of our relationship with Experian,” said Legere. “But right now my top concern and first focus is assisting any and all consumers affected.
“I take our customer and prospective customer privacy VERY seriously,” Legere continued. “Experian has assured us that they have taken aggressive steps to improve the protection of their system and of our data.”
Needless to say, if you are a current or former T-Mobile customer and applied for financing between September 1, 2013 through September 16, 2015, you should hit up this website setup by Experian pronto!