Items tagged with Geek Squad

Best Buy's Geek Squad is once again making headlines for nefarious reasons. This time it's because a woman says she trusted a Geek Squad employee with transferring her contacts and photos from a cracked iPhone to a new iPhone 4S, which would have been fine except that the employee allegedly burned a CD of her photos, including suggestive ones, and then invited her to his house to retrieve it. The woman's name is Sophia Ellison and she claims she hired a Geek Squad employee at the Fair Oaks Best Buy in Fairfax, Virginia to transfer all of her personal info to a new device. She says the employee... Read more...
This comes straight out of the I Can't Believe Anyone Pays For That department. According to reports that've been confirmed by Best Buy, one of the services the company's Geek Squad offers is firmware upgrades for the PS3 for the low, low price of $30. If you've ever flashed a PS3, you know that the process is dirt-simple and virtually impossible to screw up. Statistically speaking, this isn't a task idiots could do. It's a task idiots do do. Short of a mid-flash earthquake, llama stampede, or meteor strike, anyone can handle it. What originally flashed across radars was Best Buy's decision to... Read more...
Now that Windows 7 is officially here, Best Buy wants to help you make the transition to the new operating system. In addition to selling the new platform and many Windows 7-equipped PCs in store, the company's Geek Squad is offering Windows 7 upgrade services for just $39.99, excluding the price of the software. Normally, Geek Squad's operating system install service charge is $129.99. Of course, Best Buy is also selling a variety of PCs that come preloaded with Windows 7. A new exclusive bundle from HP is dubbed “PC Home Makeover.” For $1,199.99, you'll get an HP desktop, monitor, laptop, netbook,... Read more...
DailyTech is reporting that Circuit City has launched a new 24hr house call service for most of your electronic needs.  Poised as a convergence and pc technological service, FireDog appears to be a direct competitor to Best Buy's Geek Squad.   The Firedog team is a 24-hour technology service that Circuit City says will be able to visit customer homes and provide on-site services. The company guarantees all technician work for up to 30-days and says that customers can also bring in their equipment for Firedog service at any Circuit City location. In Canada, the electronics retail chain... Read more...