Logitech H650e and H820e Enterprise Headsets Review - HotHardware

Logitech H650e and H820e Enterprise Headsets Review

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Over the past few years, many companies have altered their approach to the enterprise. Where IT departments once made purchasing recommendations based entirely on their own view of the company’s requirements, many administrators now get (often unsolicited) input from employees who don’t want to get saddled with computers, tablets, or accessories that don’t fully meet their needs. Nowadays, it’s not uncommon for companies to let employees choose their work laptops or make suggestions. With so many employees influencing purchases, computer- and accessory makers have been quick to make their business devices stylish and more functional.

The shift in buying preferences has been harder on some manufacturers than others. Logitech has a long history of developing products for consumers, who traditionally have valued style and comfort more than corporate purchasers. Its business components are stylish, too, and are designed to match durability with comfort. To give us a feel for what Logitech can do for business users, the company sent us two of its headsets: I took the USB-powered Logitech H650e ($89.99) and the wireless H820e ($199.99) for a spin.

Logitech H820e Wireless Headset

Logitech H650e and H820e Enterprise Headsets
Specifications & Features
 H650e H820e
 Frequency Response
 50 Hz -10 kHz  150Hz - 7kHz (ITU-T TIA920)
 Sensitivity  90dB +/3 dB at 1KHz  103dB +/3 dB at 1KHz
 Distortion  <4% @ 1kHz, 0dBm0, 1kHz  <4% @1kHz, 0dBm0, 1kHz
 Max Output
 <100 dB S PL  <100 dB SPL
 Frequency Response
 100Hz - 10KHZ  <100 dB SPL
 Sensitivity  -45 dB +3/ dB  -45 dB +/3 dB
 Distortion  <10% @1kHz, 15dBPa (MRP) input  <10% @1kHz, 10dBPa (MRP) input
 Type  Bi-directional ECM  Bi-directional ECM
 Cord  7.16-foot, flat  No cord; AC adapter for dock
 Weight  4.2 ounces  4.5 ounces
 Supported OS
 Linux, Mac OS 10.7+, Windows Vista, 7, 8  Linux, Mac OS 10.7+, Windows Vista, 7, 8
 Warranty  Two years  Two years
 Price $89.99  $199.99

The Logitech H650e is a slim, no-nonsense, binaural (ear pieces for both ears) headset. The headset is mostly black, save for a metallic accent at the back of the boom. Unlike many headsets, the top of the H650e’s band has a sizeable (and soft) pillow. The headset features Digital Signal Processing (DSP) for better conversation quality (at least, as far as audio goes) and passive noise cancelling. Of course, headphones are used for music, too – even by business users – so the dynamic equalizer is a welcome feature. It’s meant to optimize the headset for music or voice automatically. The headset also supports wideband audio, which is commonly used for calls over Skype and other digital services. Because Microsoft’s messaging/video conferencing service Lync is popular with businesses, Logitech optimized the headset for Lync and other major unified communications (UC) services.

Logitech H650e Wired Headset

The Logitech H820e consists of a base station and a wireless headset. I tested the dual-earphone version; a single-earphone model goes for $179.99. The headset is similar to the H650e and has many of the same features, including a DSP, the noise-canceling microphone, and acoustic echo cancellation. The headset offers up to 10 hours of wideband talk time, according to Logitech. Charging it is as simple as dropping the headset into place on the base station which doubles as a stand for the headset when not in use. One-year warranties are typical for PC accessories, but Logitech goes the extra mile (well, extra year) with a two-year warranty for both the H820e and H650e.

The H820e’s base station is powered by an AC adapter and connects to your computer via a USB cable, making it too clunky for regular mobile use. This headset is best suited to your desktop PC, or a laptop that you rarely move from the desk. The base station communicates with the headset via DECT spectrum technology. That’s the same technology used by many cordless phones, and it won’t interfere with your Wi-Fi network.

Article Index:

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Looks cool, but doesn't look that comfortable

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The mute button on the boom itself seems like such a simple idea but rarely done. Its extremely convenient.

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Would be nice to test one of these for comfortableness.

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Just bought the dual earphone H820e wireless model. It is very comfortable - I've been wearing it for hours. It's lighter than my other headphones, which adds to the comfort factor as well. Range in my office building is very good. I've moved all over the floor (several hundred people work on this floor, to give you an idea of size) and went in the bathroom, etc. No degradation with the audio connection. Music sounds fine, too. The Lync compatibility features are nice. Probably the only slight knock is that when I'm walking around I can hear a little bit of "jumping" in the audio. And it's not sound interference on the microphone - I've been walking around with that on mute. But this is only a minor annoyance. Overall it's a pretty good set with nice features, decent sound quality, fast recharge and long range connectivity.

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