At this point, it doesn't even matter who's to blame for BFG
's demise, because at the end of the day, you're left holding the bag should your BFG videcoard give up the ghost. The company's days appear numbered, and BFG, which essentially pioneered the concept of Lifetime Warranties in the GPU market, is no longer honoring RMAs for busted cards. Bummer.
In case you haven't been following, BFG fell on hard times when it was unable to secure shipments of Nvidia's Fermi products, forcing the company to ditch its videocard business. According to reports, this didn't sit well with Best Buy, which ended up dropping BFG completely, including the company's power supplies that were sold in stores and online. Things went downhill from there, and now anyone who tries to send in their broken videocard for repair end up getting an apology letter instead:
"BFG Technologies, Inc. is winding down and liquidating its business," the BFG letter reads. "Unfortunately our major supplier would not support our business. As a result we are returning your graphics card without being able to repair it. We apologize for the inconvenience."
Not all is lost, however, because PNY
is stepping up to the plate with a RMA graphics card promotion specifically for BFG customers. Send in your BFG card, whether it works or not, and you'll receive a 25 percent discount on select PNY videocards.
"Consumers can feel that their investment in PNY graphics card is safe based on our 25-year-old business foundation, solid warranty program, and first class technical support team," said Nicholas Mauro, senior marketing manager, PC components for PNY. "We're giving them the opportunity to either trade in an otherwise defective card or trade up for an even better value at an incredible price."
To further sweeten the pot, PNY said it will also toss in a copy of the game "Just Cause 2" from Square Enix by way of an online download redemption code. That's a $50 value if going by the MSRP, or a little less if you shop around.
Pessimists will point out that PNY is preying on BFG's misfortunes, but hey, a 25 percent discount and free game sounds like a winning proposition to us, especially when the alternative is to sit around and hope your BFG card doesn't cough up a hairball.
Those interested can visit PNY.com or call PNY directly at 1-888-316-1193. The promotion runs until October 31, 2010.