RIM to Recall Over 900 PlayBooks: report

RIM to Recall Over 900 PlayBooks: report

Sunday, May 15, 2011 - by Michael Santo
It certainly isn't the sort of press that RIM wants: more than 900 of its brand-new BlackBerry PlayBook tablets have been recalled.

The good thing is that the faulty batch of tablets was shipped to one vendor: Staples. If you didn't buy your PlayBook from Staples you have nothing to worry about. The bad thing is there's been no official announcement from either Staples or RIM, as of yet.

There's no detail on exactly what the hardware fault is, but if you did buy your PlayBook from Staples, even if you haven't seen an issue, it would still be a good idea to take a look at this list of serial numbers anyway.


Update: RIM has released a statement:

RIM determined that approximately one thousand BlackBerry PlayBook tablets (16 GB) were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up.. The majority of the affected devices are still in the distribution channel and haven’t reached customers. RIM is working to replace the affected devices. In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance.
Via: Engadget | News Archive | Tags: Android, BlackBerry, RIM, Playbook, QNX
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By Inspector on May 15, 2011

So they recall something and don't tell us whats wrong :(. But i didn't get a tablet so :P

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By 3vi1 on May 16, 2011

>> So they recall something and don't tell us whats wrong

From the reviews, I'd say what's wrong is the hardware design and the software design.

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By Drake_McNasty on May 16, 2011

^ Better call the fire department after that burn!!!

That is bad news for RIM, not the kind of publicity they need right now.

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By HHGrrl on May 16, 2011

Glad to see they're working to get it fixed, but this is definitely not the publicity they need right now. I wish they could spend the time getting those calendar, email, contacts, and task apps out rather than collecting recalled units.

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